Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Medical Office Clerk
Mason District Hopsital
07.2019 - 12.2021
Coordinated patient scheduling, check-in, check-out and payments for billing.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Contacted patients regarding unpaid and underpaid accounts to resolve issues.
Answered high volume phone calls and messages for Physicians and Immediate Care medical facility, scheduling appointments and handling patient inquiries.
Screened and scheduled Covid 19 testing appts.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Registered and verified patient records before triage with most up-to-date information.
Used E Clinical Works to schedule appointments for doctor visits and procedures.
Adhered to strict HIPAA guidelines to protect patient privacy.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Carried out front office duties utilizing data entry skills in framework of medical database.
Obtained payments from patients and scanned identification and insurance cards.
Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
Medical Assistant
Peachtree Immediate Care
08.2005 - 05.2018
Handled all Insurance and Prior Authorizations for out patient Radiology test.
Prepared and administered medications as directed by a physician.
Obtained information about clients' medical history, drug history, complaints and allergies.
Ensured collection of lab specimens by appropriate lab courier.
Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
Maintained detailed records of test results by entering data and patient information into computer.
Collected histories, vitals and current complaints via patient interviews.
Measured patient spirometry.
Tested and recorded blood glucose levels.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Wound Care
Taught patients about medications, procedures and care plan instructions.
Called and faxed pharmacies to submit prescriptions and refills.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Production Coordinator
Atm Graphics
02.1997 - 01.1999
Created production schedules to forecast inventory for future supply and demand fluctuations and prevented material shortages and production downtime.
Synchronized production by preparing production order details.
Communicated scheduling with employees to promote on-time delivery.
Produced purchase orders for requisitions management.
Managed team performance by training, mentoring, disciplining and motivating employees.
Ensured that all health and safety guidelines were followed.
Liaised between customers and manufacturing to design new product.
Organized work to meet demanding production goals.
Worked with licensing managers to understand the markets and assist with prioritization of target accounts for licensing opportunities.
Maintained quality assurance and customer satisfaction objectives.
Checked prices and calculated totals for accurate invoice processing
Coordinated cost effective preproduction by coordinating with manufacturing and engineering departments
Education
Associate of Applied Science - Medical Assistant Program
Appalachian Technical College
Jasper, GA
08.2005
High School Diploma -
Havana High School
Havana, IL
05-1986
Timeline
Bartender
CORKS BY THE RIVER
01.2021 - Current
Medical Office Clerk
Mason District Hopsital
07.2019 - 12.2021
Medical Assistant
Peachtree Immediate Care
08.2005 - 05.2018
Production Coordinator
Atm Graphics
02.1997 - 01.1999
Associate of Applied Science - Medical Assistant Program