Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Tammie Ray

Hampshire,IL

Summary

Customer-focused professional with successful 20 year career in Technology and Human Resources. Dynamic successful applying Effective Communication and Stakeholder Engagement and Adaptability and Continuous Learning in busy business environment.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Change Manager Functional Excellence Lead

W.L. GORE & ASSOCIATES
01.2020 - Current
  • Led 25 Change Managers within organization to ensure development of significant changes, such as systems and processes, that are integrated for change across programs.
  • Mentor and coach Change Manager on activities, including change strategy development, stakeholder analysis, change impact assessments, communication and engagement planning, adoption and sustainment plans, surveys, and effectiveness measures to support project success.
  • Established and maintained Center of Excellence practice for Change Managers.
  • Cultivate Leadership, future Change Managers, and evolution of tools to empower and build relationships as primary focal point for internal and external vendors and contracts.
  • Manages operation of functional area and leads coordination of activities to ensure meeting projects, resulting in timely delivery and cost measurement.
  • Responsible for hiring, coaching for performance reviews, and disciplinary actions
  • Managed and presented workshops to support functional excellence on projects and for leaders to develop, coach, and develop to grow their teams to achieve sustainment for future growth and return on investment measures.

Senior Organizational Change Management Consultant

AVANADE (Joint Venture with Accenture and Microsoft)
01.2013 - 01.2020
  • Led 15 Change and Training development, handled escalations with C-level clients and internal associates, and ensured quality assurance for projects.
  • Additionally, conduct teamwork lessons learned workshops.
  • Facilitate organizational change process, enabling better integration into company culture and increased team efficiency.
  • Established Center of Competence for knowledge and best practices to streamline lessons learned and onboarding process and storage for documents.
  • Managed offshore and on-shore resources to optimize team performance, leading surveys, strategy and learning initiatives, workforce planning, talent acquisition, onboarding, attrition, and process improvement.

Regional Training Manager

JPMORGAN CHASE (CHASE)
01.2012 - 01.2013
  • Led ten instructional designers, curriculum/procedure writers, and training facilitators for business stakeholders to deliver support and knowledge transfer leveraging Kirkpatrick Model and Blooms Taxonomy.
  • Established and tested standard of training materials and procedures for associates in central repository location for audit readiness.
  • Collaborated with teams to improve processes to create audit and risk readiness documents to comply with legal and compliance with internal and external auditors.
  • Established Recognition Program based on employee surveys.
  • Techniques to increase morale drive performance, enabling better integration into company culture and increased team efficiency.
  • Led training sessions to develop and enhance participation, coaching leadership development programs for future and current leaders.

H.R. Organizational Change and Development

ROBERT BOSCH TOOL CORPORATION (BOSCH)
01.2010 - 01.2011
  • Developed and established a series of change management initiatives aligned to the company's needs and goals to maximize future corporate performance and provide needed structures, processes, and approaches to support change management and implementation of policy standards
  • Championed and implemented management and associate development with H.R
  • Directors at fourteen company locations resulting in universal, strategic direction and associate approach and cohesion of company culture and strategy across all offices
  • Coached, and advised more than 50 company leaders on the 360 º feedback process to more effectively translate goals and leadership objectives for managers and executives, resulting in positive organizational change, increased associate satisfaction, and reduced attrition
  • Spearheaded the strategic analysis of the associate survey to strategically address and communicate critical results enabling the ability to compare associates' engagement, satisfaction, and morale levels at all U.S., Canada, and Mexico facilities.

Education

Master of Science - Management And Organizational Behavior

Benedictine University
Lisle, IL

Skills

  • Technical acumen
  • Customer Focus
  • Training and coaching
  • Organizational Development
  • Influencing skills
  • Teamwork and Collaboration
  • Team Leadership
  • Decision-Making
  • Problem Resolution
  • Managing Operations and Efficiency
  • Hiring and Training
  • Training and Development
  • Goal Setting
  • Team Development
  • Employee Coaching and Mentoring
  • Staff Training
  • Staff Development
  • Onboarding and Orientation
  • Performance Tracking and Evaluation
  • Performance Evaluations
  • Performance reviewing
  • Idea Development and Brainstorming

Certification

Organizational Development Certification

Myers Briggs Type Indicator (MBTI) Certification

Prosci Change Management Certification

LUMA Design Thinking Certification

Six Sigma Green Belt Trained

Microsoft Service Adoption Specialist Certification

Association Change Management Professional (ACMP) Volunteer for Mentorship and Conference

Timeline

Change Manager Functional Excellence Lead

W.L. GORE & ASSOCIATES
01.2020 - Current

Senior Organizational Change Management Consultant

AVANADE (Joint Venture with Accenture and Microsoft)
01.2013 - 01.2020

Regional Training Manager

JPMORGAN CHASE (CHASE)
01.2012 - 01.2013

H.R. Organizational Change and Development

ROBERT BOSCH TOOL CORPORATION (BOSCH)
01.2010 - 01.2011

Master of Science - Management And Organizational Behavior

Benedictine University

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Tammie Ray