Tamirah Malloy
Glendale Heights
Summary
Dynamic professional with a proven track record at Amazon, excelling in customer service and operational efficiency. Skilled in data management and problem-solving, I enhanced team productivity and customer satisfaction through effective communication and collaboration. Committed to continuous learning and adapting to challenges, I thrive in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Associate
Amazon
Joliet, IL
10.2025 - Current
- Supported team in daily operations, ensuring adherence to safety protocols and procedures.
- Assisted in inventory management, accurately tracking stock levels using Amazon's internal systems.
- Adapted quickly to changing priorities, contributing to efficient workflow within the department.
- Collaborated with cross-functional teams to streamline processes and enhance operational efficiency.
- Developed familiarity with tools for data entry and reporting, improving accuracy of information shared.
- Participated in training sessions, gaining knowledge of best practices for warehouse operations and customer service.
- Provided support during peak times, helping maintain service levels and meet customer expectations.
- Engaged in continuous learning to refine skills and contribute effectively to team goals and objectives.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Team Member
Portillos Restaurant
Oak Lawn
01.2025 - 01.2026
- Operated kitchen equipment to prepare and cook menu items efficiently.
- Maintained cleanliness and organization of workstations to ensure food safety standards.
- Assisted team members in delivering exceptional customer service during busy periods.
- Managed inventory levels, restocking supplies as needed to support operational flow.
- Collaborated with colleagues to enhance teamwork and improve service delivery times.
- Resolved customer inquiries promptly, fostering positive dining experiences and repeat business.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Team Member
Little Caesars
Oak Lawn
04.2025 - 12.2025
- Operated kitchen equipment to prepare and cook menu items efficiently.
- Maintained cleanliness and organization of workstations to ensure food safety standards.
- Assisted team members in delivering exceptional customer service during busy periods.
- Managed inventory levels, restocking supplies as needed to support operational flow.
- Followed standardized recipes to produce consistent food quality across all orders.
- Collaborated with colleagues to enhance teamwork and improve service delivery times.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Crew Member
Wendy’s
Villa Park, IL
01.2021 - 02.2023
- Delivered exceptional customer service in fast-paced environment.
- Prepared and assembled food items according to company standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated kitchen equipment safely and efficiently, adhering to safety protocols.
- Assisted in training new team members on operational procedures.
- Collaborated with team to ensure timely order fulfillment during peak hours.
Education
High School Diploma -
Willowbrook Highschool
Villa Park, IL06.2024
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Flexible ductwork
- Flexible working hours
- Teamwork and collaboration
- Problem-solving
- Critical thinking skills
- Critical Thinking Teaching
- Critical thinking
Certification
SafeServ Certification
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Associate
Amazon
10.2025 - Current
Team Member
Little Caesars
04.2025 - 12.2025
Team Member
Portillos Restaurant
01.2025 - 01.2026
Crew Member
Wendy’s
01.2021 - 02.2023
High School Diploma -
Willowbrook Highschool