Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Tamika Nash

Chicago

Summary

Diligent Front Desk Receptionist with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.

Overview

9
9
years of professional experience

Work History

Front Desk Receptionist

Tucker Pup's Pet Resort
08.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed grooming appointments, daycare, boarding and training sessions.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Handled assignments independently with good judgement and critical thinking skills.

Personal Care Assistant

State Of Illinois Department Of Healthcare and Family Services
06.2016 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Transported individuals to events, activities, medical appointments, and shopping trips.

Dog Kennel Assistant

Dogone Fun
05.2022 - 07.2023


  • Answer phones & check emails accordingly.
  • Administer medications.
  • Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
  • Maintained detailed records of each animal's care, including feeding schedules, exercise routines, and any special requirements.
  • Developed strong relationships with clients through open communication and trust-building interactions during drop-off and pick-up times.
  • Ensured safety of all animals through proper handling techniques and adherence to established protocols.
  • Completed animal intakes to board animals, labeling all home items and toys properly.

Sales Associate

Journeys
12.2020 - 10.2021


  • Maximized sales transactions.
  • Processed online orders.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Inventory Associate

H&M
10.2019 - 01.2020
  • Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
  • Completed physical inventory counts each month.
  • Assisted with training new team members on best practices in inventory control, providing guidance and mentoring for their professional development within the organization.
  • Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.

Sales Associate

Dollar General
09.2017 - 08.2019
  • Processed customer transactions
  • Handled returns and exchanges
  • Monitored inventory
  • Restocked merchandise
  • Communicated with customers over the phone for online orders

Education

Associate of Science - Criminal Justice

University of Mississippi For Women
Columbus, MS
05-2015

High School Diploma -

Chicago Academy For Advanced Technology High Schoo
Chicago
05-2013

Skills

  • Cashiering
  • Cleaning
  • Packaging
  • Order Preparing (ie UPS pick up/drop off)
  • Office (microsoft word, excell, outlook)
  • Data entry
  • Telephone etiquette
  • Appointment scheduling
  • Oral and written communication
  • Front office management
  • Time management
  • Attention to detail

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Front Desk Receptionist

Tucker Pup's Pet Resort
08.2023 - Current

Dog Kennel Assistant

Dogone Fun
05.2022 - 07.2023

Sales Associate

Journeys
12.2020 - 10.2021

Inventory Associate

H&M
10.2019 - 01.2020

Sales Associate

Dollar General
09.2017 - 08.2019

Personal Care Assistant

State Of Illinois Department Of Healthcare and Family Services
06.2016 - Current

Associate of Science - Criminal Justice

University of Mississippi For Women

High School Diploma -

Chicago Academy For Advanced Technology High Schoo

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