Tamika Davis
United States Postal Service, USPS
Chicago
11
years of professional experience
To obtain a full time position that allows me to secure and maintain a challenging position. While utilizing my skills to seek professional development and career advancement.
Professional with solid experience in logistics and mail delivery, equipped to manage routes efficiently and ensure timely deliveries. Strong focus on team collaboration and adaptability to changing needs. Reliable, organized, and skilled in customer service, route planning, and handling mail with care. Known for dependability, excellent communication, and results-driven approach.
Work History
Mail Carrier
3 Years- Cultivated strong customer relationships, delivering exceptional service by promptly and professionally resolving concerns.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Obtained signatures for package deliveries as proof of delivery to avoid discrepancies.
- Addressed customer inquiries about delivery, forwarding, and other postal services efficiently to enhance overall service quality.
Shift Manager
8 Months- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Customer Service Associate
3 Years 11 Months- Maintain accurate cash drawer transactions and ensuring that all items are properly entered into POS system
- Provide individual assistance to customers with transactions
- Meet and or exceed store sales goals or expectations as determined by store manager on a quarterly basis
- Receive, and store warehouse items in proper place for distribution
Cashier
7 Months- Greeting customers as they enter the store
- Help assist customers with selections of merchandise
- Counting the money in the cash register
- Completing transactions
- Stocking merchandise when I don’t have customers
Housekeeping
8 Months- Maintained upkeep of front lobby, making sure desk is clean, tidy and presentable to guests
- Provided guest with sufficient towels, soap, toiletries and clean linen
- Properly cleaning each room assigned on a daily basis
Homecare Aide
1 Year 1 Month- Prepared meals on a daily basis
- Assisted with errands, light housekeeping and grooming
- Assisted with daily shopping, and other duties assigned as needed
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
- Conducted routine health monitoring, including vital signs and symptom tracking, reporting any changes to healthcare professionals promptly.
Education
High School Diploma
Received High School Diploma
Skills
Proficient in Written and Oral Communication
Excellent Time Management Skills
Manages multiple tasks efficiently
complying with procedures and deadlines
Vehicle loading
Weather tolerance
Parcel delivery
Safety awareness
Package handling
Mail sorting
Postal regulations
Route management
Mail distribution
Timeline
Mail Carrier
United States Postal Service, USPS
07.2023 - CurrentRead More
Shift Manager
Walgreens
08.2022 - 04.2023Read More
Cashier
Family Dollar
10.2019 - 05.2020Read More
Customer Service Associate
Walgreens
01.2018 - 12.2021Read More
Housekeeping
HOTEL STAFFING SOLUTIONS
01.2017 - 09.2017Read More
Homecare Aide
CATHOLIC CHARITIES
12.2015 - 01.2017Read More
SULLIVAN HOUSE
High School Diploma
Read More