Summary
Overview
Work History
Education
Skills
Timeline
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Tamia Banks

Chicago

Summary

Dedicated Security Officer with experience at Amazon, skilled in CCTV surveillance and conflict resolution. Proven track record of enhancing security processes and providing exceptional customer service. Recognized for quick decision-making during emergencies and effective training of new team members, ensuring a safe and welcoming environment for all.

Overview

8
8
years of professional experience

Work History

Security Officer

Metro One Security
Chicago, IL
02.2024 - Current

Help clients prevent retail theft , check in customers , observe and recover

  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Security Officer

Titan Company
Chicago
08.2022 - 01.2024
  • Collaborated with team members to maintain a secure environment during high-traffic periods.
  • Trained new officers on protocols, emergency procedures, and use of surveillance equipment.
  • Implemented improvements in security processes to enhance overall operational efficiency.
  • Monitor Cctvs , report observe, handle resident packages , tours every hour

Delivery Driver

Fedex
Skokie
08.2018 - 05.2022
  • Operated delivery vehicles safely in compliance with traffic regulations and company policies.
  • Loaded and unloaded packages efficiently, ensuring timely deliveries to customers.
  • Navigated routes using GPS technology to optimize delivery efficiency and reduce delays.
  • Maintained accurate delivery logs and records for package tracking and accountability.

Security Officer

Amazon
Skokie, IL
03.2018 - 03.2020

Assisted in delivering packages efficiently while maintaining a consistent pace. Provided excellent customer service to enhance client satisfaction.

Education

High School Diploma - Cosmetology’s

Simeon Career Academy
Chicago, IL
06.2017

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • Access control
  • Work ethic
  • Security camera monitoring
  • Active listening
  • Customer relations
  • Problem resolution
  • Conflict resolution
  • Complaint handling
  • Microsoft Excel
  • Scheduling
  • Follow-up skills
  • Documentation
  • Microsoft PowerPoint
  • Filing
  • Delivery scheduling
  • Warehousing functions

Timeline

Security Officer

Metro One Security
02.2024 - Current

Security Officer

Titan Company
08.2022 - 01.2024

Delivery Driver

Fedex
08.2018 - 05.2022

Security Officer

Amazon
03.2018 - 03.2020

High School Diploma - Cosmetology’s

Simeon Career Academy
Tamia Banks