Tamia Anderson
Lombard
Summary
My many strengths would make me a valuable asset to your company — High energy and fun personality while always giving 110%! Plenty of experience with behind the register and stocking product. Knowledge of computers and technology: I grew up with technology and understand it very well. If there is ever a computer or phone issue in my household, people come to me to fix it. Even friends call me with their technological struggles so that I may assist them in fixing the problem. Organization and efficiency. Very agreeable and am able to get along and work effectively with anyone. Friendly and easygoing! I know I would be a great fit at your company and could easily handle any task I was given. Thank you for your time.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Split 2nd Delivery
07.2020 - 10.2025
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Investigated and resolved customer inquiries and complaints quickly.
Cashier
McDonalds
Hillside, IL
12.2018 - 01.2019
- Hardworking Cashier valued for fast, friendly service and accuracy in handling customer transactions. Swiftly moves guests through the check-out process while addressing their needs. During my time at McDonalds, I ensured that all guests received a warm greeting at the register and maintained knowledge of prices and promotions to ensure a swift checkout process. I am excellent at resolving the complaints of guests quickly and effectively to not only reduce negative feedback, but increase positive feedback! I have plenty of experience opening and closing as well as reporting the earnings of the register. I honed many skills in my time here such as processing cash, credit card and coupon transactions through the register, safely bagging and loading orders efficiently and accurately for maximum customer satisfaction.
Education
Highschool Diploma -
Home
Westchester, IL01-2019
Skills
- Cash Register Transactions
- Drawer Balancing
- Retail Front End Operations
- Store Opening and Closing
- Complaint Resolution
- Customer Service Excellence
- Stocking and Merchandising
- Learn Quickly and adapt to situations Self Motivator
- Team Oriented
- Self-Sufficient
- Efficient
- Accurate
- Dependable
- Fast typing
- Knowledge of computers
- Deescalating
- Customer service
- Active listening
- Critical thinking
LANGUAGES
English
Timeline
Customer Service Representative
Split 2nd Delivery
07.2020 - 10.2025
Cashier
McDonalds
12.2018 - 01.2019
Highschool Diploma -
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