Tamera Freeman
Chicago
Summary
Accomplished Lead Driver skilled in team leadership, route optimization, and logistics coordination. Enhanced operational efficiency and ensured safety compliance through effective management. Maintained on-time delivery records while fostering strong customer relationships. Strong problem-solving abilities and effective communication enable success in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Lead Driver
Gate Gourmet
Schiller Park
07.2022 - Current
- Lead and supervise a team of drivers to ensure efficient daily operations.
- Dispatch drivers and coordinate flight schedules to ensure on-time catering deliveries.
- Assign routes, monitor progress, and adjust schedules to meet changing operational needs.
- Train and mentor new drivers on company procedures and safety standards.
- Evaluated driver performance regularly to ensure adherence to safety and operational standards.
- Communicated with multiple departments to resolve operational issues, ensuring minimal disruption to service.
- Support supervisors by managing daily workflow and ensuring productivity goals are met.
- Coordinated loading and unloading activities to optimize workflow and ensure safe product handling.
- Developed processes to manage unexpected delays or cancellations, enhancing overall service reliability.
Supervisor Dispatcher
Amazon
Palatine
11.2021 - 08.2023
- Promoted from Delivery Driver to Dispatcher and later to Supervisor based on performance and leadership.
- Supervised drivers and dispatch operations to ensure efficient daily delivery performance.
- Managed driver schedules, assignments, and route coverage.
- Monitored productivity and provided coaching to improve performance and customer service.
- Resolved delivery issues and communicated with drivers throughout the day to maintain efficient operations.
- Assisted with training new employees and maintaining company safety standards.
- Helped ensure daily operational goals and on-time delivery metrics were consistently achieved.
Skills
- Dispatch coordination
- Route Planning
- Route optimization
- Logistics Coordination
- Fleet management
- Fleet maintenance
- Driver Management
- Flight Scheduling
- Driver training
- Operations Coordination
- Team Leadership
- Problem Solving
- Time Management
- Safety Compliance
- Customer Service
- Communication
Timeline
Lead Driver
Gate Gourmet
07.2022 - Current
Supervisor Dispatcher
Amazon
11.2021 - 08.2023