Hardworking Advocate working diligently on behalf of survivors to obtain necessary assistance. Skilled in coordinating files and resources to meet routine and complex needs. Effective under pressure and in stressful situations.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Advocate
Remedies Renewing Lives
12.2022 - Current
I advocate for survivors of domestic violence
Here's a brief summary of my duties
Conducted individual and group therapy sessions for clients, addressing trauma-related issues and helping them develop coping strategies
Provided support to survivors of domestic violence, offering emotional support and guidance throughout their healing process
Assessed the safety needs of clients and developed personalized safety plans to minimize risk in abusive situations
Certified Medical Assistant (CMA)
Rockford Nephrology Associates
12.2021 - 12.2022
Taking care of patients with chronic kidney disease
Maintained accurate electronic health records (EHR) for all patients, documenting medical history, treatments, and test results
Performed various laboratory tests such as blood draws, urinalysis, and EKGs with a high level of accuracy
Managed patient scheduling and appointment coordination to ensure efficient workflow and minimize wait times
Prepared examination rooms by sterilizing equipment and ensuring adequate supplies are available for procedures
Educated patients on proper medication usage, diet restrictions, and post-treatment care instructions
CNA - Certified Nursing Assistant
OSF HealthCare
04.2015 - 03.2022
I work at OSF hospice helping patients with a terminal illness
Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
Monitored vital signs and reported any changes or abnormalities to the nursing staff
Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
CNA
Addus HealthCare, Inc.
11.2011 - 07.2017
Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
Monitored vital signs and reported any changes or abnormalities to the nursing staff
Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
Field Supervisor
Addus Home Healthcare
05.2016 - 09.2016
Doing home visits making sure the homecare aides are taking good care of their clients
Documentation for Medicare and Medicaid
Certified Medical Assistant (CMA)
OSF Medical Group
12.2015 - 04.2016
Assisted physicians and nurses in providing patient care, including taking vital signs, collecting specimens, and administering medications
Managed patient scheduling and appointment coordination to ensure efficient workflow and minimize wait times
Maintained accurate electronic health records (EHR) for all patients, documenting medical history, treatments, and test results
Performed various laboratory tests such as blood draws, urinalysis, and EKGs with a high level of accuracy
CNA - Certified Nursing Assistant
super nurse
03.2011 - 06.2011
Travel to different nursing homes providing patient care to the elderly
Feeding the elderly
Bathing the elderly
Taking vitals
CNA
Fair Oaks
09.2007 - 03.2009
Feeding the elderly
Taking Vitals for patients
Bathing and dressing the elderly
Residential Coordinator
PHASE/WAVE INC
10.2002 - 06.2007
Handled a crisis line for a busy organization
Filing paperwork for clients
Held weekly in-house meetings
Solved conflict among others
Telephone interviewer
Millward Brown
06.1998 - 03.2000
Handling clients problems or concerns
Conducting telephone surveys for quality assurance
Providing good customer service
Education
Master's degree - Business
Upper Iowa University
Fayette, IA
12.2024
Bachelor's degree - Healthcare Administration
Upper Iowa University
Fayette, IA
12.2020
Associate in Applied Science - Medical assistant
Rockford Career College
Rockford, IL
06.2010
Skills
Caregiving
Medical terminology
Certified Nursing Assistant
Computer skills
CNA
Home Health
Medical Records
Patient Care
HHA
Cna Certified
Social work
Senior Care
EMR Systems
Vital Signs
Hospice Care
Medical Office Experience
Microsoft Office
Experience Administering Injections
EMR systems
Microsoft Word
Customer service
Certification
CNA, 11/01/99, Present
CPR
Certified Nursing Assistant (CNA)
CCMA Certification
Certified Medical Assistant
Timeline
Advocate
Remedies Renewing Lives
12.2022 - Current
Certified Medical Assistant (CMA)
Rockford Nephrology Associates
12.2021 - 12.2022
Field Supervisor
Addus Home Healthcare
05.2016 - 09.2016
Certified Medical Assistant (CMA)
OSF Medical Group
12.2015 - 04.2016
CNA - Certified Nursing Assistant
OSF HealthCare
04.2015 - 03.2022
CNA
Addus HealthCare, Inc.
11.2011 - 07.2017
CNA - Certified Nursing Assistant
super nurse
03.2011 - 06.2011
CNA
Fair Oaks
09.2007 - 03.2009
Residential Coordinator
PHASE/WAVE INC
10.2002 - 06.2007
Telephone interviewer
Millward Brown
06.1998 - 03.2000
Bachelor's degree - Healthcare Administration
Upper Iowa University
Associate in Applied Science - Medical assistant
Rockford Career College
Master's degree - Business
Upper Iowa University
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