Tamara Venova Vrtovski

Issued purchase orders to suppliers via mail, ensuring accuracy and timeliness.

Orchestrated swift shipment of customer orders, prioritizing efficiency.

Conducted daily inventory audits to guarantee precision in order fulfillment.

Oversaw relationships with various suppliers, managing communications and negotiations.

Facilitated seamless collaboration between departments to streamline purchase order delivery processes.

Engaged with warehouse personnel and other teams to optimize workflows and achieve collective objectives.

Proactively communicated price fluctuations, delivery timelines, and potential delays to relevant stakeholders. Monitored and addressed any order-related issues promptly, ensuring minimal disruption to operations.

Collaborated closely with the finance department to resolve invoice discrepancies and pricing concerns.

Supervised team members, delegating tasks, and formulating shift schedules to optimize operational efficiency.

Monitored team performance closely, ensuring adherence to protocols and timely completion of duties.

Proactively reported any operational issues to management, facilitating swift resolution.

Managed employee inquiries and requests, fostering a supportive work environment.

Provided coaching and training to team members, facilitating skill development and onboarding of new staff.

Handled incoming calls from drivers and US trucking companies, delivering exemplary support and assistance.

Focused on delivering exceptional service to incoming drivers, resolving inquiries and service issues promptly and professionally.

Addressed questions and service concerns from US dispatchers and clients via phone and email, maintaining a high standard of communication.

Maintained accurate documentation of customer interactions and inquiries.

Responded to all inquiries and requests in a timely and courteous manner, ensuring customer satisfaction and retention.

Efficiently managed inbound calls from drivers and US trucking companies, delivering exceptional support and assistance.

Prioritized providing top-tier support to incoming drivers, ensuring their needs were promptly addressed.

Expertly resolved inquiries and service issues for US dispatchers and clients through both phone and email communication channels.

Maintained meticulous documentation of customer interactions, ensuring accuracy and completeness.

Consistently responded to all inquiries in a timely manner, demonstrating professionalism and attentiveness to customer needs.