Tamar Allen
Springfield
Summary
Results-driven shelter specialist with expertise in problem solving, effective communication, and client assessment. Coordinated intake processes to ensure client safety in high-pressure environments. Demonstrated ability to manage complex situations while maintaining a focus on client needs.
Overview
12
12
years of professional experience
Work History
Shelter Specialist
Helping Hands
Springfield
06.2023 - Current
- Complete intake processes for at-risk populations, de-escalating tense situations to ensure client safety.
- Engaged respectfully with clients to foster positive relationships.
- Conducted daily searches and assigned beds promptly.
- Monitored clients continuously and performed thorough walkthroughs.
- Completed bed logs and incident reports accurately to maintain documentation integrity.
Data Entry lll
Manpower Temporary Services
Springfield
10.2022 - 05.2023
- Worked successfully with a diverse group of coworkers to accomplish goals and address clients cases.
- Completed day-to-day duties accurately and efficiently.
- Entered data into system
- Recordkeeping/filing.
Receptionist
Fresenius Kidney Care
Springfield
01.2014 - 07.2018
- Greeted and welcomed patients upon arrival at the dialysis center.
- Managed patient check-in and appointment scheduling efficiently.
- Answered phone calls and addressed inquiries promptly and professionally.
- Maintained organized patient records and ensured data accuracy in the system.
Education
Associate of Arts - Sociology
Benedictine University
Springfield IL05-2009
Skills
- Client assessment
- Documentation
- Effective communication
- Teamwork
- Problem solving
- Decision-making
- Task prioritization
- Computer literacy
- Typing speed 30 wpm
- Active listening
Timeline
Shelter Specialist
Helping Hands
06.2023 - Current
Data Entry lll
Manpower Temporary Services
10.2022 - 05.2023
Receptionist
Fresenius Kidney Care
01.2014 - 07.2018
Associate of Arts - Sociology
Benedictine University