Summary
Overview
Work History
Education
Skills
Websites
LANGUAGE
Timeline
Generic

TALYNN JOHNSON

Niles

Summary

A small business owner experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Enjoys curating a positive, inspirational work environment. Constantly looking to evolve in their career and all aspects of life.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Vitalogy on Dearborn
05.2025 - Current
  • Main point of contact for regular guest clientele.
  • Developing training programs to enhance staff performance and improve customer service quality.
  • Implementing inventory control systems to reduce waste and streamline supply chain operations.
  • Managing scheduling and staffing needs, ensuring adequate coverage during peak business hours.
  • Facilitating conflict resolution among team members, promoting a positive work environment and morale.
  • Supervising day-to-day operations to meet performance, quality and service expectations.

Co-Owner

TLC Auto Ventures LLC
09.2024 - Current
  • Oversees daily operations, ensuring efficiency and quality across all business functions.
  • Develops strategic marketing initiatives, increasing brand awareness and customer engagement.
  • Implementing cost-saving measures, optimizing resource allocation while maintaining service standards.

Bartender/Key Holder

Drinks Lounge & Records
01.2025 - 05.2025
  • Crafted and served innovative cocktails to enhance guest experiences.
  • Trained new staff on beverage preparation and customer service standards.
  • Maintained cleanliness and organization of bar area for efficient operations.
  • Developed seasonal drink menus to attract diverse clientele.
  • Engaged with customers to build rapport and foster repeat business.

Assistant General Manager

Bear Hug Hospitality/Floppy Disk Repair Co
08.2022 - 10.2024
  • Maintained successful operations by overseeing 10 employees, monitoring performance and continuously eliminating knowledge gaps.
  • Increased sales with multifaceted approaches involving employee coaching, customer service and team motivation.
  • Achieved operational, financial and customer service targets consistently with well-balanced staff schedules and assignments.
  • Assisted with recordkeeping, payroll administration and accounts payable.
  • Created and designed seasonal menus to increase sales and traffic.
  • Main point of contact for regular clientele, as well as vendors.

Event Coordinator

Deep Eddy Vodka Tasting Room
03.2022 - 04.2023
  • Assisted with developing, planning and implementing strategies to promote large- and small-scale events.
  • Ensured compliance with local regulations related to permits, licensing, insurance requirements, etc.
  • Designed and prepared name tags and place cards in various formats.
  • Organized and managed everyone working the event.
  • Calculated COG and deposit; created contracts for the client.
  • Main point of contact for client.

Bartender Supervisor

Restaurant Group 33/Taverna Rossa
04.2016 - 02.2022
  • Promoted warm, fun atmosphere for guests and team members.
  • Created specialty cocktails following complex recipes.
  • Followed alcohol awareness procedures to prevent intoxication and deal with intoxicated guests.
  • Created programming for the bar that changed weekly.
  • Managed FOH and BOH staff, ensuring a peaceful work environment for all.

Education

General Psychology

Walden University
Minnesota

Skills

  • Client/guest relations
  • Workflow Coordination
  • Operations Management
  • Problem Solving
  • Multitasking
  • Time management
  • Staff training and development
  • Task delegation
  • Staff management
  • Operations management
  • Recruiting and interviewing
  • Sales strategies
  • Sales reporting
  • Employee performance evaluations
  • Cost reduction

LANGUAGE

Spanish
Conversational

Timeline

Assistant Manager

Vitalogy on Dearborn
05.2025 - Current

Bartender/Key Holder

Drinks Lounge & Records
01.2025 - 05.2025

Co-Owner

TLC Auto Ventures LLC
09.2024 - Current

Assistant General Manager

Bear Hug Hospitality/Floppy Disk Repair Co
08.2022 - 10.2024

Event Coordinator

Deep Eddy Vodka Tasting Room
03.2022 - 04.2023

Bartender Supervisor

Restaurant Group 33/Taverna Rossa
04.2016 - 02.2022

General Psychology

Walden University

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TALYNN JOHNSON