Tal Segal

• Manage strategic enterprise accounts, leading complex deal cycles in multi-channel communication (SMS, WhatsApp, Email).
• Collaborate with Customer Success, Product, and Marketing teams to optimize client engagement and retention.
• Implement operational improvements that streamline delivery processes and enhance customer experience.
• Track KPIs and prepare reports for leadership, enabling data-driven decision-making.
• Enhanced client relationships by consistently delivering strategic insights and tailored solutions.
• Monitored sales performance metrics to achieve strategic account objectives.

• Designed and executed growth and operational strategy across government, enterprise, and SMB sectors.
• Introduced new acquisition channels and optimized internal workflows to increase efficiency.
• Managed CRM system improvements and reporting dashboards to support sales and marketing alignment.
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
• Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.

Focus Areas: Microsoft Azure Cloud, Cybersecurity, Data Security & Compliance

• Spearheaded business development and enterprise sales initiatives across Azure cloud solutions and cybersecurity, positioning the company as a trusted advisor for digital transformation.
• Forged and scaled strategic alliances with Microsoft Azure and top-tier security vendors, directly contributing to double-digit pipeline growth and increased ARR.
• Designed and executed go-to-market strategies for cloud migration, multi-cloud security, and compliance solutions, collaborating with global partners on joint campaigns.
• Championed new business hunting and enterprise acquisition, successfully penetrating untapped markets and leading high-value negotiations to closure.
• Established scalable sales frameworks and marketing automation processes that enhanced lead quality, shortened sales cycles, and improved win rates.
• Launched and hosted executive roundtables, webinars, and technical workshops that generated new opportunities and strengthened partner and customer relationships.
• Directed a multi-disciplinary team across Sales, Marketing, and Pre-Sales, while working closely with Customer Success to ensure adoption, retention, and expansion within key accounts.
• Developed and implemented strategic partnerships for long-term growth and profitability.
• Improved customer retention rates by implementing comprehensive client relationship management strategies.

• Delivered end-to-end IT and cloud-based solutions to enterprise and SMB clients, aligning technology with business objectives.
• Built and maintained strategic partnerships with global technology vendors and distributors, including top-tier international manufacturers.
• Provided hands-on expertise in both hardware and software, achieving multiple vendor certifications (servers, storage, networking, cybersecurity, and cloud platforms).
• Led pre-sales and post-sales technical enablement, including solution design, proof of concept (POC), and integration planning.
• Conducted numerous sales-focused technical training for internal teams, channel partners, and clients, boosting solution adoption and sales performance.
• Stayed ahead of industry trends by evaluating and introducing emerging technologies (cloud migration, data security, virtualization, IoT, AI-driven analytics).