Tal Benyamin
General Manager, Entrepreneur, R&D Manager
Omer
Summary
Results-driven professional with exceptional leadership qualities and positive attitude. Possesses in-depth understanding of customer service and operations management coupled with strong problem-solving and decision-making skills. Committed to driving team performance and ensuring operational excellence to enhance business outcomes.
Overview
28
28
years of professional experience
2
2
Languages
Work History
Manager on Duty
Ramot Foreign Workers For Construction
Be'er Sheba, Israel
07.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
R&D Manager
Depoint
Ashdod, Israel
04.2021 - 01.2023
- Reviewed staff competencies to build employee skill sets based upon future technical requirements.
- Leveraged data and insights to inform conclusions and support decision-making.
- Liaised with key stakeholders to understand business requirements and expectations and develop strategic direction to R&D performance materials.
- Implemented cutting-edge technologies in research methodologies, resulting in faster time-to-market for new products.
- Championed a collaborative work environment within the R&D team through open communication channels and regular team-building activities.
- Presented research findings to senior leadership, providing actionable insights that informed strategic decision-making processes.
- Mentored junior researchers, fostering a culture of learning and professional growth within the R&D team.
- Evaluated emerging technologies to assess potential impact on current projects, driving informed decision-making throughout the R&D lifecycle.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
CTO & R&D Manager
Soos
01.2018 - 08.2021
- Coordinated third-party vendors and client IT teams to seamlessly deliver effective solutions.
- Interpreted multifaceted technological issues into defined frameworks and highly scripted action plans.
- Managed company-level architecture, platform and data configuration processes and implementation protocols.
- Maintained thorough understanding of all key and current technologies, platforms and trends.
- Managed cross-functional teams to successfully deliver complex technology projects on time and within budget.
- Directed [Software] engineering team's complex project development and functionality objectives.
- Enhanced system performance with thorough testing methodologies, identifying areas for optimization and improvements.
- Optimized IT infrastructure by streamlining processes and implementing cutting-edge technologies.
- Developed talent pipeline by mentoring junior staff members and implementing comprehensive training programs for the entire team.
- Created scalable architectures that supported long-term growth strategies while providing flexibility to adapt as needed.
- Spearheaded digital transformation initiatives to modernize business operations and enhance customer experience.
- Briefed executives on technology risks and suggested ways to alleviate concerns.
- Provided project leadership in dynamic technology-driven environment with multiple priorities.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Oversaw divisional marketing, advertising and new product development.
- Achieved consistent on-time delivery of high-quality products by establishing clear objectives, milestones, and performance metrics throughout each stage of the development process.
- Spearheaded technology evaluation efforts to determine feasibility for integration into current product lines or use in future developments.
- Supported collaborative projects and worked closely with technical partners to deliver against portfolio roadmaps.
- Developed and implemented plans to qualify alternate suppliers or new materials for manufacturing.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Technical Expert, Audio & Video
AT&T
01.2013 - 01.2018
- Developed innovative solutions to address client needs, resulting in improved customer satisfaction.
- Led cross-functional teams to successfully complete large-scale projects within budget and timeline constraints.
- Streamlined processes for faster troubleshooting, reducing downtime and increasing productivity.
- Enhanced system performance by identifying and resolving complex technical issues.
- Implemented automation tools to optimize workflows, saving time and resources for the team.
- Optimized software applications for increased efficiency and usability through regular updates and maintenance.
- Evaluated emerging technologies, making recommendations for integration into existing systems.
- Designed custom software solutions tailored to fit specific client needs while adhering to industry standards.
- Diagnosed and troubleshot hardware, software and network issues.
- Researched and identified solutions to technical problems.
- Tested new software and hardware prior to deployment.
Inventor, Entrepreneur & CEO
Apus Innovation
03.2006 - 01.2013
- Collaborated with sales teams to develop targeted pitches and presentations for potential clients, showcasing the value of newly invented products.
- Secured patents for groundbreaking water purification technology, ensuring safe drinking water with scalable filtration systems.
- Studied, documented, and analyzed subjects to develop significant findings and observations.
- Performed analysis on test results in line with correct procedures and policies.
- Determined appropriate timelines and objectives for projects.
- Determined business plan, mission statement, and vision.
- Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Negotiated with service providers, securing cost-effective solutions for telecommunications, shipping, and other essential services.
- Expanded product line to meet consumer demands, conducting market research to identify new opportunities.
- Secured significant venture capital funding, pitching to investors with compelling business plan and growth strategy.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reported issues to higher management with great detail.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Managed financial, operational and human resources to optimize business performance.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Represented organization at industry conferences and events.
- Devised and presented business plans and forecasts to board of directors.
Group Leader
Amdocs
07.2003 - 07.2006
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Established clear goals and expectations for the team, promoting accountability and fostering a high-performance culture.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Monitored team performance to identify productivity improvement opportunities.
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
- Oversaw cross-functional collaboration between departments, ensuring smooth workflow and timely task completion.
- Analysed data to identify trends and insights, informing business strategy and operational adjustments.
- Achieved significant cost savings by identifying and eliminating inefficiencies in production process.
- Led cross-functional team to innovate solutions, enhancing customer satisfaction and loyalty.
- Coordinated cross-departmental meetings to streamline project execution, improving overall project outcomes.
- Championed employee development, creating opportunities for professional growth and leadership within team.
- Managed complex projects to successful completion, ensuring alignment with organizational goals and deadlines.
- Improved employee retention with comprehensive mentorship program.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Inspected products and machines to maintain quality and efficiency.
Team Leader, Real Time - Embedded
VocalTec
04.2000 - 07.2003
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Assisted in recruitment to build team of top performers.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Achieved project milestones ahead of deadlines, coordinating effectively with stakeholders and managing resources efficiently.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Created and managed project plans, timelines and budgets.
Senior Software Engineer
Telrad Networks
07.1997 - 03.2003
- Enhanced software functionality by identifying and resolving complex technical issues.
- Developed scalable applications using agile methodologies for timely project delivery.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
- Collaborated with cross-functional teams to design innovative software solutions.
- Delivered exceptional client support by promptly addressing concerns and implementing requested changes or enhancements to software solutions.
- Delivered unit-tested systems within customer-prescribed timeframes.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Developed robust, scalable, modular and API-centric infrastructures.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Corrected, modified and upgraded software to improve performance.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Tested and deployed scalable and highly available software products.
- Proved successful working within tight deadlines and a fast-paced environment.
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
- Developed next generation integration platform for internal applications.
Education
MBA - Business Administration
Ben-Gurion University of The Negev
Be'er Sheba, Israel 04.2001 -
Practical Software Engineer - Software Engineering
Be'er Sheba Technological College
Be'er Sheba, Israel 04.2001 -
Bachelor of Science - Life Sciences
Ben-Gurion University of The Negev
Be'er Sheba, Israel 04.2001 -
Skills
Strategic planning
Relationship building
Project management
Project planning
Negotiation
Business development
Business administration
Contract management
Multitasking Abilities
Teamwork and collaboration
Business analysis
Timeline
Manager on Duty
Ramot Foreign Workers For Construction
07.2024 - Current
R&D Manager
Depoint
04.2021 - 01.2023
CTO & R&D Manager
Soos
01.2018 - 08.2021
Technical Expert, Audio & Video
AT&T
01.2013 - 01.2018
Inventor, Entrepreneur & CEO
Apus Innovation
03.2006 - 01.2013
Group Leader
Amdocs
07.2003 - 07.2006
MBA - Business Administration
Ben-Gurion University of The Negev
04.2001 -
Practical Software Engineer - Software Engineering
Be'er Sheba Technological College
04.2001 -
Bachelor of Science - Life Sciences
Ben-Gurion University of The Negev
04.2001 -
Team Leader, Real Time - Embedded
VocalTec
04.2000 - 07.2003
Senior Software Engineer
Telrad Networks
07.1997 - 03.2003
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