Tal Ben Joseph
Back Office Manager And Operational Security Specialist
Herzliya
Summary
Versatile Back Office Manager with a proven track record at Confidential Technology Company, enhancing operational efficiency and team productivity through advanced Excel and CRM expertise. Excelled in high-pressure roles, demonstrating exceptional organizational skills and problem-solving abilities. Achieved seamless data migration and fostered interdepartmental collaboration, significantly improving communication and data security.
Overview
11
11
years of professional experience
1
1
Certification
1
1
Language
Work History
Back Office Manager and Operational Security Speci
Confidential Technology Company
05.2023 - Current
- Assessed risk factors within the organization''s operations framework, developing mitigation plans to minimize potential losses or disruptions in service delivery.
- Enhanced team productivity by developing and delivering comprehensive training programs for new hires and existing staff members.
- Improved communication between departments through the implementation of effective collaboration tools and regular interdepartmental meetings.
- Increased operational efficiency by streamlining back office processes and implementing automation tools.
- Evaluated the performance of back office staff members through regular feedback sessions and annual reviews, identifying areas for growth and development opportunities.
- Maintained high levels of data security with the implementation of strict access controls, encryption protocols, and ongoing employee training on cybersecurity best practices.
- Oversaw the successful migration of company data to a new database platform without disruption to daily operations or loss of sensitive information.
- Completed special projects through planning, guidance and tracking metrics.
- Designed and implemented office policies and enforced standards.
- Worked with IT department to address technology issues and shortfalls.
- Organized and updated databases, records and other information resources.
Back Office Manager and Financial Operations
Confidential Technology Company
07.2021 - 05.2023
- Assessed risk factors within the organization''s operations framework, developing mitigation plans to minimize potential losses or disruptions in service delivery.
- Enhanced team productivity by developing and delivering comprehensive training programs for new hires and existing staff members.
- Improved communication between departments through the implementation of effective collaboration tools and regular interdepartmental meetings.
- Increased operational efficiency by streamlining back office processes and implementing automation tools.
- Evaluated the performance of back office staff members through regular feedback sessions and annual reviews, identifying areas for growth and development opportunities.
- Managed accounts payable/receivable functions with accuracy, ensuring timely processing of invoices and payments to maintain healthy cash flow levels.
- Oversaw financial operations, ensuring budget compliance and optimizing resource allocation.
- Handled cash transactions accurately, promoting trust in the company''s financial operations.
- Managed financial operations efficiently, overseeing budgeting, forecasting, and financial analysis processes.
- Enhanced financial accuracy by streamlining profit and loss reporting processes.
Hostess and Waitress
Reviva & Celia Restaurant
08.2019 - 07.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Restaurant Shift Manager
Sushi Basel Restaurant
04.2014 - 08.2019
- Oversaw team operations and shift schedules for a fast-paced restaurant.
- Supervised and ensured high-quality customer service.
- Participated in management meetings to develop operational strategies and policies.
- Excelled in every store position and regularly backed up front-line staff.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Senior Administrative Officer
Office of the Chief of Staff, Israel Defense Force
12.2016 - 11.2018
- Managed a wide range of administrative tasks within the Chief of Staff's office, ensuring smooth operations and timely execution of critical tasks in a high-pressure environment.
- Maintained high-level communication with both military and civilian personnel.
- Held a security clearance, with responsibility for sensitive information and operations.
- Coordinated complex scheduling and logistical arrangements for senior leadership.
Education
Bachelor of Arts - Business Administration And Entrepreneurship
Reichman University
Herzliya, Israel 04.2001 -
Skills
- Microsoft office with Advanced Excel spreadsheet functions
- Experience with different CRM platforms
- Document management
- Teamwork and collaboration
- Problem-solving
- Excellent communication
- Organizational skills
Certification
High School Diploma - Rothberg High School
Timeline
Back Office Manager and Operational Security Speci
Confidential Technology Company
05.2023 - Current
Back Office Manager and Financial Operations
Confidential Technology Company
07.2021 - 05.2023
Hostess and Waitress
Reviva & Celia Restaurant
08.2019 - 07.2021
Senior Administrative Officer
Office of the Chief of Staff, Israel Defense Force
12.2016 - 11.2018
High School Diploma - Rothberg High School
07-2016
Restaurant Shift Manager
Sushi Basel Restaurant
04.2014 - 08.2019
Bachelor of Arts - Business Administration And Entrepreneurship
Reichman University
04.2001 -
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