TAKILA POLK
Country Club Hills
Summary
At this time my goal is to gain permanent employment with a company where I can advance and secure a foundation for my family.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Machine Operator/ hot cocoa processor
Sunnysky products
Tinley Park
01.2024 - Current
- This job entailed efficiently picking, packing, and labeling products for shipment ensuring accuracy and timeliness
- Followed safety protocols to ensure a secure working environment.
- Observe machine operations to detect any problems or defects in the finished product.
Packer Associate
Amazon
Matteson
09.2022 - 12.2024
- Packaged customer orders accurately and efficiently for timely shipment.
- Operated packing machinery and equipment to maintain workflow efficiency.
- Inspected products for quality and compliance before packaging.
- Maintained a clean and organized work area to ensure safety standards.
- Collaborated with team members to meet daily packing goals.
- Followed safety protocols and guidelines while handling materials and equipment.
- Assisted in training new associates on packing processes and procedures.
- Reported equipment malfunctions to supervisors for timely resolution.
- Maintained a clean and safe work environment at all times by adhering to company policies and regulations.
- Ensured that all products were properly packaged before being shipped out of the facility.
- Labeled packages with shipping information such as address labels or colored stickers.
- Checked for damaged goods and recorded discrepancies on appropriate paperwork.
- Followed all safety protocols while operating packaging equipment or handling hazardous materials.
- Responded quickly to any changes in production schedules or requests from supervisors.
- Prepared orders for shipment by selecting proper containers and packing material.
Cashier
Aldi
Hazel Crest
05.2017 - 05.2021
- Processed customer transactions efficiently at the checkout.
- Maintained accurate cash drawer and balanced end-of-shift totals.
- Assisted customers with product inquiries and store navigation.
- Ensured cleanliness and organization of checkout area and merchandise displays.
- Collaborated with team members to achieve daily operational goals.
- Handled returns and exchanges in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
Deli Clerk/Cashier /Meat Processor
Sam's Club
Calumet City
05.2013 - 10.2016
- The job entailed processing and wrapping meat, stocking as well as handling cash and customer service.
- Prepared deli meats and cheeses to meet customer specifications.
- Maintained cleanliness and organization of deli workstations and displays.
- Assisted customers with product selection and provided excellent service.
- Operated slicing equipment safely to ensure quality food preparation.
- Stocked shelves with fresh products, ensuring proper rotation and freshness.
Meat Processor
Ultra Foods
Calumet City
10.2012 - 02.2016
- This job entailed working with cash, customer service, and product placement with a forklift.
- Operated meat processing equipment to ensure efficient production flow.
- Prepared and trimmed various cuts of meat according to specifications.
- Monitored product quality and freshness during processing stages.
- Maintained cleanliness and organization in the processing area consistently.
- Collaborated with team members to optimize workflow and efficiency.
- Followed safety protocols to minimize risks during meat handling tasks.
Education
General Studies
Thornton Fractional High School
Calumet City, IL 08.2000 - 01.2004
Skills
- Cash handling
- Food Processing
- Customer Service
- Forklift Operation
- Merchandising
- Picking and packing
- Customer service
- Effective communication
- Problem solving
- Attention to detail
- Workflow efficiency
Awards
Sams Club cashier of the year, 2015
References
References available upon request.
Timeline
Machine Operator/ hot cocoa processor
Sunnysky products
01.2024 - Current
Packer Associate
Amazon
09.2022 - 12.2024
Cashier
Aldi
05.2017 - 05.2021
Deli Clerk/Cashier /Meat Processor
Sam's Club
05.2013 - 10.2016
Meat Processor
Ultra Foods
10.2012 - 02.2016
General Studies
Thornton Fractional High School
08.2000 - 01.2004