Takia Kelly-Gordon
Blue Island
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Cascadia Global Security
03.2024 - 11.2025
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and prevent suspicious activity.
- Responded promptly to alarms and incidents, coordinating with local authorities when necessary.
- Maintained detailed logs of daily activities, incidents, and irregularities for reporting purposes.
- Implemented access control measures to manage entry points effectively.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Machine Operator
Dart Inc
12.2021 - 03.2024
- Operated machinery to produce high-quality products efficiently.
- Conducted routine maintenance checks to ensure optimal machine performance.
- Monitored production processes to identify and resolve issues promptly.
- Assisted in training new operators on equipment usage and safety protocols.
- Collaborated with team members to maintain streamlined operations and workflow.
Hospitality Worker/Assistant Housekeeper
South Shore Motel & Suites
08.2020 - 12.2021
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene and comfort.
- Assisted in managing front desk operations, including check-ins, check-outs, and reservations processing.
- Trained new staff on operational procedures and customer service protocols to enhance team performance.
- Coordinated with housekeeping and maintenance teams to ensure timely responses to guest requests and needs.
- Reduced risks by maintaining clean and organised work environment.
Cashier/Cook's Assistant
Star Gyro
06.2020 - 12.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized work area to enhance customer experience.
- Assisted in inventory management by restocking shelves and conducting regular counts.
- Trained new staff on cash handling procedures and customer service best practices.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Streamlined food prep procedures, reducing waste while improving efficiency in service delivery.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Reset Coordinator
SAS Retail Services
02.2018 - 01.2020
- Coordinated inventory management processes to optimize stock levels and reduce discrepancies.
- Analyzed operational data to identify areas for process improvement, leading to enhanced service delivery.
- Collaborated with cross-functional teams to align reset strategies with corporate objectives and store initiatives.
- Maximized sales potential by skillfully rearranging products based on seasonality, promotions, and consumer trends.
- Streamlined store layouts for optimal customer flow and improved sales performance.
Demo Sales Associate
Mariano's Fresh Food Market
11.2016 - 02.2018
- Demonstrated product knowledge to engage customers and enhance shopping experience.
- Conducted live demonstrations to showcase new products and drive customer interest.
- Collaborated with team members to coordinate promotional events and maximize store visibility.
- Trained new associates on effective sales techniques and product presentation strategies.
- Provided feedback on customer preferences to improve future product offerings and promotions.
- Implemented best practices for food safety and compliance during live demonstration events.
Education
High School Diploma -
Michigan City High School
Michigan City, IN06-2016
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV monitoring
- Access control
- Conflict resolution techniques
- Document management
- First aid and CPR certified
- Work ethic
- English fluency
Certification
- CPR & First Aid Training - 1/2025- 1/2027
- PERC Training - 5/2024- 5/2027
- Flagger Training - 10/2025- 10/2028
Timeline
Security Officer
Cascadia Global Security
03.2024 - 11.2025
Machine Operator
Dart Inc
12.2021 - 03.2024
Hospitality Worker/Assistant Housekeeper
South Shore Motel & Suites
08.2020 - 12.2021
Cashier/Cook's Assistant
Star Gyro
06.2020 - 12.2021
Reset Coordinator
SAS Retail Services
02.2018 - 01.2020
Demo Sales Associate
Mariano's Fresh Food Market
11.2016 - 02.2018
High School Diploma -
Michigan City High School