Takeshia Pierce
Chicago
Summary
Accomplished professional with experience in customer service and quality assurance. Known for effective problem resolution and time management skills while fostering strong relationships with clients. Committed to enhancing client experiences and maintaining a safe, organized environment. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Massage Therapist
Outer Beauty Spa
Chicago
06.2021 - 09.2021
- Provided therapeutic massages tailored to individual client needs and preferences.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Collaborated with team members to enhance overall client experience at the spa.
- Utilized various massage techniques, including Swedish and deep tissue methods.
- Ensured compliance with health and safety regulations in all treatments provided.
- Scheduled appointments and managed client records efficiently using spa software.
- Developed strong relationships with clients to foster repeat visits and loyalty.
Line Worker
Carl Budding & Company
South Holland
10.2020 - 04.2021
- Followed safety protocols to maintain a safe work environment.
- Inspected finished products for quality assurance and compliance.
- Loaded materials onto conveyor belt to be transported down the assembly line.
- Packed finished goods into correct packages or boxes.
- Monitored production line for any defects or malfunctions, and reported to supervisor when necessary.
- Monitored production line to watch for pile-ups or jams.
- Reported any incidents or injuries immediately to supervisors.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
Line Worker
Ed Miniat
South Holland
05.2017 - 02.2018
- Operated machinery to assist in production line efficiency.
- Followed safety protocols to maintain a safe work environment.
- Inspected finished products for quality assurance and compliance.
- Packed finished goods into correct packages or boxes.
- Maintained cleanliness and organization of work area consistently.
- Loaded and unloaded materials for production operations efficiently.
- Worked closely with other members of the team to meet deadlines and goals set by management.
Education
Solar/Pre-Apprenticeship To Construction
548 Foundation
Chicago, IL02-2026
Certificate - Construction/ Forklifting
Prairie State College
Chicago Heights, IL06-2019
Skills
- Construction safety
- Team collaboration
- Quality assurance
- Customer service
- Equipment operation
- Time management
- Problem resolution
- Client satisfaction assessment
- Wellness programs
- Trigger point massage
- Hot stone massage
- Anatomy knowledge
- Relationship building and management
- Body mechanics
- Lymphatic drainage
- Customer consultation
Timeline
Massage Therapist
Outer Beauty Spa
06.2021 - 09.2021
Line Worker
Carl Budding & Company
10.2020 - 04.2021
Line Worker
Ed Miniat
05.2017 - 02.2018
Solar/Pre-Apprenticeship To Construction
548 Foundation
Certificate - Construction/ Forklifting
Prairie State College