Takalyn Dixon
Calumet Park
Summary
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
11
11
years of professional experience
Work History
Overnight Stocker and Receiver
Wal-Mart Supercenter
10.2021 - 07.2024
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Interacted with guests in friendly and knowledgeable way.
- Greeted customers and directed to requested products.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Streamlined product shelving processes for improved efficiency and time management.
- Increased productivity by effectively communicating with team members and supervisors regarding task progress and issues encountered.
- Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
- Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
- Supervised and trained new staff in performing census.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
Home Health Care Aide
Healthcare Plus Caregivers
08.2021 - 10.2021
- Improved patient well-being by providing compassionate and attentive personal care services.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.
- Supported patients'' daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Built strong relationships with patients and their families through open communication and empathetic listening skills.
- Maintained a clean, safe home environment for patients through regular housekeeping tasks and adhering to hygiene protocols.
- Promoted patient mobility by helping with physical therapy exercises under the supervision of licensed therapists.
- Ensured continuity of care by effectively communicating with other Home Health Care Aides during shift transitions or schedule changes.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided transportation and appointments management.
- Provided emotional support to patients and their families during challenging times, helping them navigate complex healthcare systems with ease.
- Demonstrated excellent time management and organizational skills, managing multiple clients'' needs simultaneously without compromising quality of care.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Transported clients for medical and personal outings.
Sales Associate
Wal-Mart Supercenter
02.2021 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Dietary Aide
Advocate Christ Medical Center
08.2013 - 06.2019
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Followed all food safety regulations while preparing meals for patients.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Greeted customers and answered inquiries regarding menu items and specials.
Education
High School Diploma -
THORNTON TOWNSHIP HIGH SCHOO;
Harvey, IL05-2013
Skills
- Merchandise handling
- Housekeeping tasks
- Problem-solving skills
- Cleaning and sanitizing
- Client documentation
- Team collaboration
- Patient care
- Multi-tasking strength
- Patient communication
- Verbal communication
- Food handling safety
- Workplace cleanliness
- Approachable Demeanor
- Computer skills
Timeline
Overnight Stocker and Receiver
Wal-Mart Supercenter
10.2021 - 07.2024
Home Health Care Aide
Healthcare Plus Caregivers
08.2021 - 10.2021
Sales Associate
Wal-Mart Supercenter
02.2021 - 07.2021
Dietary Aide
Advocate Christ Medical Center
08.2013 - 06.2019
High School Diploma -
THORNTON TOWNSHIP HIGH SCHOO;
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