Tahoorayah Morning
Chicago
Summary
Dynamic and customer-focused Business Management Junior at Chicago State University seeking to leverage exceptional customer service skills, creative flair in floral design, and a passion for fostering positive customer experiences as a Barista at Starbucks. Committed to delivering excellence in a fast-paced environment while contributing to a culture of warmth and community.
Overview
2
2
years of professional experience
Work History
Floral Clerk
Mariano’s Grocery Store
01.2022 - 01.2024
- Designed and arranged custom floral bouquets, enhancing store aesthetics and driving a 15% increase in department sales.
- Provided personalized customer service by understanding client preferences and recommending arrangements for events, ensuring 95%+ customer satisfaction.
- Managed inventory tracking, restocking supplies, and organizing displays to maintain freshness and visual appeal.
- Operated POS systems for transactions, handled cash/credit payments, and resolved customer inquiries efficiently.
- Collaborated with cross-functional teams to coordinate holiday promotions, resulting in a 20% boost in seasonal sales.
Education
Bachelor of Science - Business Management
Chicago State University
05.2027
Skills
- Customer Service: Proven ability to build rapport, resolve conflicts, and exceed expectations
- Product Presentation: Creative eye for design and merchandising (floral arrangements, retail displays)
- Cash Handling & POS Systems: Accurate transaction processing and inventory management
- Team Collaboration: Strong communication and adaptability in team-driven environments
- Time Management: Prioritized tasks to meet deadlines in fast-paced settings
Languages
Fluent in English; basic Spanish for multilingual customer support.
Timeline
Floral Clerk
Mariano’s Grocery Store
01.2022 - 01.2024
Bachelor of Science - Business Management
Chicago State University
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