Tabatha Walton
Chicago
Summary
Hardworking medical administrative professional with more than twenty years of experience, offering great people skills, organized file management, and a deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Office Manager's Assistant
Pulmonary Associates
Chicago
12.2023 - 12.2025
- Streamlined office operations and patient flow to enhance efficiency.
- Maintained accurate patient records using EMR systems for effective data management.
- Processed insurance claims, authorizations, and billing inquiries to ensure timely payments.
- Provided remote administrative support for medical providers and clinical staff in a virtual healthcare environment
Lead Medical Office Assistant
Advocate Medical Group
Chicago
03.2018 - 12.2023
- Supervised front-office medical assistants to ensure efficient daily operations and quality patient service.
- Acted as primary contact for physicians, nurses, and administrative staff to address operational issues.
- Trained new medical office assistants on procedures, EHR systems, and HIPAA compliance.
- Utilized telehealth platforms and remote office tools to support virtual visits
Lead Certified Medical Assistant
Comer Children's Hospital/ Specialty Pediatrics
Chicago
04.2016 - 03.2018
- Delivered emotional support to children during exams and treatments.
- Responded promptly to physician requests for charting information.
- Collected laboratory specimens following established protocols.
- Administered vaccines and injections as directed by physicians.
Certified Medical Assistant
Rush University Medical Center/ Gyne Oncology
Chicago
03.2008 - 03.2016
- Delivered comprehensive administrative support to oncology team through appointment scheduling and data entry into EMR systems.
- Facilitated patient movement between rooms and departments for scheduled procedures.
- Verified equipment functionality prior to patient examinations and treatments.
- Conducted preventative maintenance on sterilizers, including component cleaning and lubrication.
Medical Assistant
Mercy Family Health Center
Chicago
01.2004 - 02.2008
- I greeted and checked in patients for appointments.
- Provided assistance to medical staff in performing minor gynecological procedures.
- Filed insurance claims in accordance with applicable regulations.
- Reviewed and processed prior authorization requests according to insurance guidelines.
Education
Bachelor of Science in Nursing - Nursing
Chamberlain University
Chicago, IL06-2028
Medical Assistance -
Illinois School of Health Careers
Chicago, IL01.2004
High School Diploma -
Dunbar Career Academy High School
Chicago, IL06-2002
Skills
- Clinical documentation and medical terminology
- Equipment sterilization
- Problem solving
- Insurance authorizations
- Patient care coordination
- Vital sign monitoring
- Time management
- Leadership and supervision
- Team collaboration
Certification
- Registered Medical Assistant (RMA)
- CPR Certified
Education
other
Accomplishments
- Employee of the month
Timeline
Medical Office Manager's Assistant
Pulmonary Associates
12.2023 - 12.2025
Lead Medical Office Assistant
Advocate Medical Group
03.2018 - 12.2023
Lead Certified Medical Assistant
Comer Children's Hospital/ Specialty Pediatrics
04.2016 - 03.2018
Certified Medical Assistant
Rush University Medical Center/ Gyne Oncology
03.2008 - 03.2016
Medical Assistant
Mercy Family Health Center
01.2004 - 02.2008
Bachelor of Science in Nursing - Nursing
Chamberlain University
Medical Assistance -
Illinois School of Health Careers
High School Diploma -
Dunbar Career Academy High School