Tabatha Walton
Chicago
Summary
Hardworking medical administrative professional with more than twenty years of experience, offering great people skills, organized file management, and a deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Office Manager's Assistant
Pulmonary Associates
Chicago
2023.12 - 2025.12
- Streamlined office operations and patient flow to enhance efficiency.
- Maintained accurate patient records using EMR systems for effective data management.
- Processed insurance claims, authorizations, and billing inquiries to ensure timely payments.
- Provided remote administrative support for medical providers and clinical staff in a virtual healthcare environment
Lead Medical Office Assistant
Advocate Medical Group
Chicago
2018.03 - 2023.12
- Supervised front-office medical assistants to ensure efficient daily operations and quality patient service.
- Acted as primary contact for physicians, nurses, and administrative staff to address operational issues.
- Trained new medical office assistants on procedures, EHR systems, and HIPAA compliance.
- Utilized telehealth platforms and remote office tools to support virtual visits
Lead Certified Medical Assistant
Comer Children's Hospital/ Specialty Pediatrics
Chicago
2016.04 - 2018.03
- Delivered emotional support to children during exams and treatments.
- Responded promptly to physician requests for charting information.
- Collected laboratory specimens following established protocols.
- Administered vaccines and injections as directed by physicians.
Certified Medical Assistant
Rush University Medical Center/ Gyne Oncology
Chicago
2008.03 - 2016.03
- Delivered comprehensive administrative support to oncology team through appointment scheduling and data entry into EMR systems.
- Facilitated patient movement between rooms and departments for scheduled procedures.
- Verified equipment functionality prior to patient examinations and treatments.
- Conducted preventative maintenance on sterilizers, including component cleaning and lubrication.
Medical Assistant
Mercy Family Health Center
Chicago
2004.01 - 2008.02
- I greeted and checked in patients for appointments.
- Provided assistance to medical staff in performing minor gynecological procedures.
- Filed insurance claims in accordance with applicable regulations.
- Reviewed and processed prior authorization requests according to insurance guidelines.
Education
Bachelor of Science in Nursing - Nursing
Chamberlain University
Chicago, IL2028-06
Medical Assistance -
Illinois School of Health Careers
Chicago, IL01.2004
High School Diploma -
Dunbar Career Academy High School
Chicago, IL2002-06
Skills
- Clinical documentation and medical terminology
- Equipment sterilization
- Problem solving
- Insurance authorizations
- Patient care coordination
- Vital sign monitoring
- Time management
- Leadership and supervision
- Team collaboration
Certification
- Registered Medical Assistant (RMA)
- CPR Certified
Education
other
Accomplishments
- Employee of the month
Timeline
Medical Office Manager's Assistant
Pulmonary Associates
2023.12 - 2025.12
Lead Medical Office Assistant
Advocate Medical Group
2018.03 - 2023.12
Lead Certified Medical Assistant
Comer Children's Hospital/ Specialty Pediatrics
2016.04 - 2018.03
Certified Medical Assistant
Rush University Medical Center/ Gyne Oncology
2008.03 - 2016.03
Medical Assistant
Mercy Family Health Center
2004.01 - 2008.02
Bachelor of Science in Nursing - Nursing
Chamberlain University
Medical Assistance -
Illinois School of Health Careers
High School Diploma -
Dunbar Career Academy High School