Symone Phillips
Calumet City
Summary
Seasoned Management Trainee adept at learning new information quickly to maximize performance. Hardworking and reliable team player dedicated to business success.
Overview
10
10
years of professional experience
Work History
Manager in training
Insomnia cookies
04.2021 - Current
- Perform as the manager on duty when the store manager is not present
- Help with scheduling, ordering and inventory
- Perform interviews for new team members when manager is not present
- Assisted with onboarding of new employees by providing training.
- Enforced company policies and regulations with employees.
Shift lead
Church’s chicken
01.2019 - 04.2021
- Having fast and friendly service to the customers
- Following all safety and food handling procedures
- Also making sure the team is also following procedure
- Completes all nightly paperwork, Bank deposit slips, the Cash and Inventory
- Responded to and resolved customer questions and concerns.
Unload Package Handler
United Parcel Service
10.2017 - 12.2018
- Lifting and Sliding packages weighing up to 70 pounds on Convey belts
- Unloading Trucks but putting the boxes on the conveyor properly so the scanner can scan
- Responsible for keeping the area clean and organized
- Complied with safety and fire procedures
- Removed jams and unblocked conveyor system to maintain flow of goods.
Game Team Member
Six Flags Great America
06.2015 - 08.2015
- Operated game stations and interacted with park guests in order to promote Six Flags games
- Encouraged guests to play games; explained rules, procedures and oversee operations of game stations
- Responsible for all aspects of cash handling procedures while providing great customer service experience
- Complied with safety and fire procedures
Education
Baking & Pastry AS degree -
Kennedy King College; Washburne Culinary & Hospitality Institute
09.2018
High School Diploma - undefined
Evanston Township High School
05.2016
Skills
- Strong work ethic
- Ability to work well under pressure
- Excellent interpersonal and communication skill
- Staff leadership
- Customer service
Timeline
Manager in training
Insomnia cookies
04.2021 - Current
Shift lead
Church’s chicken
01.2019 - 04.2021
Unload Package Handler
United Parcel Service
10.2017 - 12.2018
Game Team Member
Six Flags Great America
06.2015 - 08.2015
High School Diploma - undefined
Evanston Township High School
Baking & Pastry AS degree -
Kennedy King College; Washburne Culinary & Hospitality Institute
Similar Profiles
LaNissa StarksLaNissa Starks
Shift Supervisor at Insomnia CookiesShift Supervisor at Insomnia Cookies
Melanie CoronaMelanie Corona
Store Operations Manager at Insomnia CookiesStore Operations Manager at Insomnia Cookies
Thirza BonnerThirza Bonner
Shift Leader at Insomnia CookiesShift Leader at Insomnia Cookies
Maya MahanMaya Mahan
Bakery Worker at Insomnia CookiesBakery Worker at Insomnia Cookies
Miracle MuhammadMiracle Muhammad
Cosmetologist at Self EmployedCosmetologist at Self Employed