Symaya Royal
Chicago
Summary
Detail-oriented setup crew member with expertise in event setup, crowd management, and customer service. Committed to ensuring seamless event operations and high guest satisfaction.
Overview
3
3
years of professional experience
Work History
Setup Crew Member
Doubletree By Hilton Hotel
Normal
08.2025 - 01.2026
- Configured meeting rooms per event specifications and guidelines to create optimal environments for attendees.
- Arranged furniture and equipment for hotel functions and gatherings to enhance guest experiences.
- Maintained cleanliness and organized setup areas and storage spaces to ensure a tidy environment.
- Coordinated with event coordinators to guarantee timely setup, contributing to seamless event operations.
Usher
marybeth gerlach
Chicago
06.2023 - 12.2025
- Supervised team of ushers to enhance guest service quality.
- Trained new ushers on company policies and procedures to ensure consistent service delivery.
- Monitored crowd control during peak times for safety and comfort.
- Resolved escalated customer complaints personally to uphold high satisfaction rates.
Landscape Worker
linda till
Chicago
04.2025 - 09.2025
- Assisted in landscape design projects by preparing soil and selecting appropriate plants to ensure healthy growth.
- Moved soil, dug holes, and planted trees, shrubs, and flowers to contribute to overall landscape development.
- Maintained garden beds by weeding, mulching, and planting seasonal flowers to enhance aesthetic appeal.
Education
High School Diploma -
Walter H Dyett
Chicago, IL05.2025
Skills
- Event setup
- Customer service
- Team leadership
- Crowd management
- Problem resolution
- Landscape maintenance
Timeline
Setup Crew Member
Doubletree By Hilton Hotel
08.2025 - 01.2026
Landscape Worker
linda till
04.2025 - 09.2025
Usher
marybeth gerlach
06.2023 - 12.2025
High School Diploma -
Walter H Dyett