Sylvia Schmidt
Marsala's Market
Edwardsville
3
years of professional experience
Dedicated professional with a strong work ethic and great customer service skills. Proven ability to maintain safety and cleanliness while ensuring guest satisfaction. Experienced in cash handling and inventory management, demonstrating organization and efficiency in fast-paced environments. Committed to delivering quality service and addressing customer needs promptly. Eager to learn new things, while balancing school work at the same time. Always ready to lend a helping hand.
Work History
Pool Attendant
3 Months- Monitored pool area for safety compliance and cleanliness.
- Assisted patrons with inquiries and provided information on pool facilities.
- Maintained water quality through regular testing and chemical adjustments.
- Conducted routine equipment checks to ensure proper operation and maintenance.
- Collaborated with team members to address maintenance issues promptly.
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Checked side duty list for opening and closing procedures.
- Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
Cashier/Clerk
1 Year- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and balanced daily transactions.
- Managed inventory by restocking shelves and organizing displays.
- Trained new cashiers on operational procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma
- 3.9 GPA
- Ranked in Top 20% of class
- National Honors Society Member
- Extracurricular Activities: Volunteering at a Cat Cafe
- summa cum laude graduate
- Completed AP course in Biology
- A Honor Roll 2022-semester 2 of 2024
- B Honor Roll Semester 1 of 2024-Semester 2 of 2026
- Completed AP course in Calculus
Bachelor of Science - Engineering
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Organization skills
Time management skills
Money handling
Professionalism and courtesy
Experienced in working under tough conditions
Completes tasks thoroughly and quickly
Interests
I enjoy baking and have been learning how to cook with my mom. I enjoy going on walks while watching the sunset. I started going fishing which has been fun. I also love going out with my friends or staying inside doing crafts
like water color painting.
Timeline
Cashier/Clerk
Marsala's Market
05.2025 - 05.2026Read More
Pool Attendant
Pro Pool & Spa
05.2023 - 08.2023Read More
Orchard Farm Highschool
High School Diploma
Read More
Southern Illinois University, Edwardsville
Bachelor of Science from Engineering
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