Sylvia Lenoir
Chicago
Summary
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
36
36
years of professional experience
2
2
years of post-secondary education
Work History
Security Officer
Allied Security Service
Chicago
04.2016 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to observe and report suspicious activities.
- Documented daily activities and incidents in detailed reports for management review.
- Provided excellent customer service while interacting with visitors and employees.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
National Sales Rollout
U.S. Foods
Chicago
02.2013 - 03.2016
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Set up new accounts, update new and existing accounts by applying their bill and credit information for billing purposes.
Account Processor
Northern Trust Bank
Chicago
01.2006 - 01.2013
- Answered customer questions regarding account discrepancies or problems.
- Assist clients with inquiries regarding account status and transaction history.
- Analyzed account activity for suspicious activity or errors in postings.
- Researched discrepancies between customer accounts and bank statements.
Data Entry Specialist
Department of Children and Family Services
Chicago
06.1995 - 12.2005
- Entered and maintained accurate client data in case management systems.
- Entered large volumes of data quickly with a high degree of accuracy.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Inputted data into computer system to ensure accuracy and completeness of records.
- Identified errors in the data entry process and corrected them promptly.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Unit Secretary
Department of Children and Family Services
Chicago
02.1990 - 05.1995
- Managed scheduling and appointments for multiple caseworkers and clients.
- Booked conference for meetings.
- Assisted in preparing reports and correspondence for departmental meetings.
- Organized office supplies and maintained inventory for efficient workflow.
- Managed the front desk area ensuring neatness at all times.
- Provided clerical support including filing, faxing, photocopying, memos and typing reports.
- Greeted visitors
- in a courteous and friendly manner.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
Education
Bachelor of Science - Human Resources Management
Devry College
Chicago, IL 08.2024 - 04.2026
Jones Commercial High School
Chicago, IlSkills
- Data entry
- Microsoft Word, PowerPoint and Excel
- Type 50 to 60wpm
- Report generation
- Appointment scheduling
- Administrative support
- Filing and data archiving
- Meeting scheduling
- Alphanumeric 10-key (10,000) keystrokes
Timeline
Bachelor of Science - Human Resources Management
Devry College
08.2024 - 04.2026
Security Officer
Allied Security Service
04.2016 - Current
National Sales Rollout
U.S. Foods
02.2013 - 03.2016
Account Processor
Northern Trust Bank
01.2006 - 01.2013
Data Entry Specialist
Department of Children and Family Services
06.1995 - 12.2005
Unit Secretary
Department of Children and Family Services
02.1990 - 05.1995
Jones Commercial High School