Sylvia Bennett
Carterville
Summary
Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills. Hospitable Apprentice Hairdresser washes, cut,s and styles hair as per the stylist's instructions. Adroit at coloring and oiling treatments. Sound knowledge of current hairstyles and trends.
Overview
11
11
years of professional experience
Work History
Home Health Care Aide
Addus Home Health Care
04.2023 - 10.2024
- Improved patient well-being by providing compassionate and attentive personal care services.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Supported patients'' daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
- Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Built strong relationships with patients and their families through open communication and empathetic listening skills.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Maintained a clean, safe home environment for patients through regular housekeeping tasks and adhering to hygiene protocols.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Hairstylist
Self Employed Writer
12.2021 - 08.2022
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Cosmetology Student
Paul Mitchell The School
09.2019 - 01.2022
- Offered exceptional service and support to walk-in and scheduled customers.
- Maintained regular client list and successfully handled walk-in customers.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Consulted with clients on current trends and offered advice on flattering cuts and styles.
- Demonstrated thorough knowledge of all salon products and services.
- Developed loyal following of clients by providing high-quality services.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Increased revenue through effective customer service and inventory management.
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Helped customers select styles for special events such as prom and formal dances.
- Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
- Used social media platforms to promote salon and services.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Offered professional cuts, color services and extensions to salon customers.
Caretaker
H.A.S
01.2019 - 07.2019
- Prepared rental agreements and documentation for accurate, up-to date property management records.
- Implemented and monitored preventative maintenance programs to uphold facilities' condition.
- Educated personnel on safety regulations for compliance with property rules.
- Scheduled and accompanied clients to medical appointments.
- Completed regular check-ins and progress report for each client.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Wearhouse Associate
Zulily
01.2018 - 01.2019
- Kept work areas neat, clean and free from debris.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
- Monitored tasks and staff assignments to deliver projects under-budget and on-time.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Correctional Officer
Nevada Department Of Corrections
11.2017 - 01.2019
- Documented inmate behavior and activities in logbooks.
- Prepared reports to document incidents and violations.
- Supervised inmates during meals, recreation and other activities.
- Received and accounted for personal possessions and determined inmate work assignments.
- Provided assistance and guidance to inmates regarding daily activities.
- Investigated and responded to incidents of inmate misconduct.
Food Service Worker
Denny's Restaurant
07.2017 - 10.2017
- Cleaned and organized kitchen, dining and service areas.
- Set up and broke down food service lines quickly to maintain service flow.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Adjusted food preparation methods in accordance with customer requests.
- Learned other teammates' work tasks to train as backup.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Bartender
Racks
06.2017 - 10.2017
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Assisted with inventorying beverage stock and bar supplies.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Front Desk Receptionist
El Capitan Lodge And Casino
01.2016 - 07.2016
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Resolved customer problems and complaints.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Scheduled office meetings and client appointments for staff teams.
CNA
Whitepine Care Center
01.2014 - 01.2016
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Education
Graduated - Cosmetology
Paul Mitchell
Reno, NV10.2021
GED -
Gabs High School
Gabs Nv06.2017
GED -
Mineral County High School
Hawthorne, NV01.2016
Skills
- Client Satisfaction
- Cutting
- Client Requirements
- Health Code Compliance
- Customer Preferences
- Dye and Tint Application
- Trend Expertise
- Women's Haircuts
- Credit Card Transaction Processing
- Supply Monitoring
- Social Media Platforms
- Hair Dying
- Payment Transactions
- Outstanding Client Retention
- Salon Maintenance
- Washing and Drying
- Hair Maintenance Expertise
- Hair Treatments
- Hair Extensions
- Styling
Timeline
Home Health Care Aide
Addus Home Health Care
04.2023 - 10.2024
Hairstylist
Self Employed Writer
12.2021 - 08.2022
Cosmetology Student
Paul Mitchell The School
09.2019 - 01.2022
Caretaker
H.A.S
01.2019 - 07.2019
Wearhouse Associate
Zulily
01.2018 - 01.2019
Correctional Officer
Nevada Department Of Corrections
11.2017 - 01.2019
Food Service Worker
Denny's Restaurant
07.2017 - 10.2017
Bartender
Racks
06.2017 - 10.2017
Front Desk Receptionist
El Capitan Lodge And Casino
01.2016 - 07.2016
CNA
Whitepine Care Center
01.2014 - 01.2016
GED -
Mineral County High School
Graduated - Cosmetology
Paul Mitchell
GED -
Gabs High School
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