Sylvia Andersen
Palos Heights
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Senior CRM Field Clinical Representative
Boston Scientific
02.2019 - Current
- Serve as a primary resource for clinical support in the areas of surgical coverage, programming, troubleshooting, and patient follow-up for all Cardiac Rhythm Management products
- Partner with Cath Lab physicians in pacemaker, defibrillator and cardiac resynchronization implants
- Educates customers on the merits of proper clinical usage of company products and explains complex medical software algorithms
- Develops strategy for remote monitoring enrollments for every patient immediately after implant to assure each patient is monitored for patient safety
Per Diem Clinical Representative
Boston Scientific
10.2018 - 02.2019
- Successfully interrogated Boston Scientific pacemakers, defibrillators and subcutaneous ICD
- Developed relationships with clinical and hospital personnel
- Maintained knowledge and safety of standard operating room protocols
Medical Assistant/Clinic Surgery Scheduler
Consultants In Cardiology & Electrophysiology LLC
04.2015 - 02.2019
- Interviewed patients to obtain medical information and measure their vital signs, weight, and height
- Recorded patients' medical history, vital statistics and information such as test results in Practice Fusion ( EMR)
- Wide array of cardiac device interrogations with Medtronic, Boston Scientific and St. Jude
- Scheduled patients for cardiac surgery, completing facility paperwork and diagnostic testing
- Strong communication and listening skills with physicians and staff
- Discussed treatment procedures, medications, diets and physicians' instructions to patients
Education
Master of Health Administration -
Kaplan University
Davenport, IA07.2018
Bachelor of Science - Biology
University of St Francis
Joliet, IL12.2015
Skills
- Operation and maintenance of bio medical equipment
- Skilled in all remote monitoring systems for all cardiac companies
- Maintained sterile fields and application of dressings
- Techinical skills in Microsoft Office, Excel, PowerPoint, Access
- Bilingual in Polish
Timeline
Senior CRM Field Clinical Representative
Boston Scientific
02.2019 - Current
Per Diem Clinical Representative
Boston Scientific
10.2018 - 02.2019
Medical Assistant/Clinic Surgery Scheduler
Consultants In Cardiology & Electrophysiology LLC
04.2015 - 02.2019
Master of Health Administration -
Kaplan University
Bachelor of Science - Biology
University of St Francis
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