Sydney Towle
Ava
Summary
Dedicated professional with a strong background in customer service and effective communication, honed at White River Medical Center. Proven ability to maintain accurate records and ensure patient confidentiality. Recognized for fostering positive environments and training staff, demonstrating reliability and a commitment to excellence in all endeavors.
Diligent [Desired Position] with proven track record in managing and organizing medical records. Successfully maintained accurate and confidential patient information, contributing to improved office efficiency. Demonstrated proficiency in data entry and electronic health records management.
Experienced with maintaining and organizing medical records. Utilizes strong attention to detail and data management skills to ensure accurate and confidential patient information. Track record of enhancing office productivity through effective records management.
Overview
10
10
years of professional experience
Work History
School Bus Driver
Tico School District
08.2024 - Current
- Ensured student safety during transportation by adhering to established safety protocols.
- Conducted pre-trip and post-trip vehicle inspections to maintain operational readiness.
- Communicated effectively with students, parents, and school staff regarding schedules and safety procedures.
- Navigated diverse routes efficiently while adapting to changing traffic conditions.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
Stay at Home Mom
Not Employed Yet
05.2023 - 08.2024
Commercial Chicken Farm Owner/Operator
Self-employeed
07.2018 - 05.2023
- Trained and mentored seasonal workers on farming techniques and safety protocols.
- Conducted regular assessments of farm equipment maintenance needs to minimize downtime.
- Oversaw farm maintenance ensuring all structures/equipment were kept in good working order to prevent delays downtime.
- Maintained accurate financial records for budgeting purposes, enabling informed decision-making regarding operational investments.
- Developed comprehensive farm safety protocols to minimize accidents and maintain a safe working environment.
- Empowered employees providing ongoing professional development opportunities fostering growth and loyalty.
- Enhanced livestock health and productivity with meticulous attention to nutrition, breeding, and disease prevention strategies.
- Created a positive work culture that attracted and retained high-quality employees, resulting in low staff turnover rates.
Hospital Hostess
White River Medical Center
09.2017 - 07.2018
- Coordinated with kitchen staff to ensure timely food delivery during high-volume service periods.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Resolved customer inquiries related to deliveries, ensuring timely feedback and service recovery.
- Led initiatives to minimize delivery errors, fostering a culture of accuracy within the team.
- Maintained detailed records of deliveries for company tracking and customer reference purposes.
Veterinary Technician
North Arkansas Veterinary Clinic
04.2017 - 09.2017
- Administered vaccinations and medications to patients under veterinarian supervision.
- Assisted in surgical procedures, preparing instruments and monitoring anesthesia levels.
- Conducted routine examinations, documenting findings in electronic health records efficiently.
- Educated pet owners on post-operative care and preventative health measures.
- Implemented inventory management systems to optimize supply ordering processes.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
- Maintained detailed records of animal health care and diagnostic treatments.
Kennel Aid
Animal Medical Center
10.2016 - 04.2017
- Assisted in maintaining clean and safe kennel environments, adhering to hygiene protocols.
- Monitored animal behavior and reported any concerns to veterinary staff promptly.
- Supported team in executing effective training programs for new kennel staff members.
- Implemented improved cleaning procedures, increasing overall kennel sanitation standards.
- Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
- Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
- Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
- Developed strong relationships with clients through open communication and trust-building interactions during drop-off and pick-up times.
- Completed animal intakes to board animals, labeling all home items and toys properly.
- Recorded information such as feeding schedules, appearance, behavior of boarded or hospitalized patients to monitor stay.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Documented animals' weight, size and condition in computer system for review by senior staff.
Moved Home
Not Yet Employed
08.2016 - 10.2016
Professional Dog Bather
Petco
01.2016 - 08.2016
- Delivered high-quality bathing services, ensuring cleanliness and comfort for all breeds.
- Managed bathing schedules to optimize workflow and meet client demands efficiently.
- Trained and mentored junior staff on proper grooming techniques and safety protocols.
- Implemented best practices for handling various dog temperaments during bath procedures.
- Assessed dog conditions to identify skin issues or allergies before bathing procedures.
- Streamlined supply inventory management, reducing waste through efficient ordering processes.
- Promoted a calming environment during baths by utilizing gentle handling techniques, reducing stress levels for both dogs and pet owners.
- Ensured accurate record-keeping for all dogs under care, including any medical or behavioral issues that may impact service delivery.
- Provided exceptional customer service by actively listening to client concerns and addressing their pet''s specific needs during the bathing process.
- Supported front desk staff when needed, taking appointments and answering client inquiries regarding dog bathing procedures and pricing options.
- Documented animals' weight, size and condition in computer system for review by senior staff.
Education
Certificate For Medical Billing And Coding - Medical Billing And Coding
Purdue University
West Lafayette, IN08-2026
High School Diploma -
Cave City School District
Cave City, AR05-2012
Skills
- Dependable and reliable
- Effective communication skills
- Customer service
- Written and verbal communication
- File organization
- Medical terminology understanding
- Document scanning
- Paperwork processing
- Records management
- Patient confidentiality
- Medical coding
- Punctual and hardworking
- Hardworking and responsible
Timeline
School Bus Driver
Tico School District
08.2024 - Current
Stay at Home Mom
Not Employed Yet
05.2023 - 08.2024
Commercial Chicken Farm Owner/Operator
Self-employeed
07.2018 - 05.2023
Hospital Hostess
White River Medical Center
09.2017 - 07.2018
Veterinary Technician
North Arkansas Veterinary Clinic
04.2017 - 09.2017
Kennel Aid
Animal Medical Center
10.2016 - 04.2017
Moved Home
Not Yet Employed
08.2016 - 10.2016
Professional Dog Bather
Petco
01.2016 - 08.2016
Certificate For Medical Billing And Coding - Medical Billing And Coding
Purdue University
High School Diploma -
Cave City School District