Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sydney Salus

Crystal Lake

Summary

Detail-oriented receptionist with strong organization and appointment scheduling skills. Experienced in optimizing patient flow and enhancing customer experiences through effective communication.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Receptionist

Derick Dermatology
McHenry, IL
12.2025 - Current
  • Greeted and assisted patients, ensuring positive first impressions and efficient check-in processes.
  • Scheduled appointments using electronic health record (EHR) systems, optimizing patient flow and reducing wait times.
  • Maintained organized reception area, enhancing overall clinic efficiency and patient comfort.
  • Processed patient forms and insurance information, ensuring accuracy for billing and compliance purposes.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Beverage Cart Attendant

Prairie Isle Golf Club
Crystal Lake, IL
03.2025 - 11.2025
  • Delivered beverages and snacks to golfers, ensuring timely service throughout the course.
  • Maintained cleanliness of cart and equipment, adhering to safety and hygiene standards.
  • Built rapport with customers, enhancing overall golfing experience through friendly interactions.
  • Adapted to changing weather conditions, providing excellent service regardless of environmental challenges.
  • Collaborated with golf course staff to coordinate events and special requests from guests.
  • Monitored trends in beverage preferences, suggesting adjustments to inventory that aligned with customer demand.

Team Member

Jamba Juice
Crystal Lake, IL
09.2022 - 10.2023
  • Prepared and blended smoothies to meet customer specifications and uphold quality standards.
  • Delivered exceptional customer service by proactively addressing inquiries and ensuring satisfaction.
  • Maintained cleanliness and organization of workstations to comply with health and safety regulations.
  • Operated point-of-sale system efficiently, processing transactions accurately and swiftly.

Receptionist

Brorson & Assoc
Dallas, TX
06.2019 - 07.2020
  • Managed multi-line phone system, directing calls to appropriate staff while providing accurate information.
  • Coordinated communication between medical staff and patients, facilitating effective service delivery and follow-ups.
  • Assisted with inventory management of office supplies, contributing to operational readiness and cost-effectiveness.
  • Implemented feedback mechanisms to enhance patient experience, fostering a welcoming environment in the clinic.

Education

High School Diploma -

Prairie Ridge Highschool
Crystal Lake, IL
12-2024

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Office administration
  • File management
  • Document management

Certification

  • Basic Life Support - July 2024

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Receptionist

Derick Dermatology
12.2025 - Current

Beverage Cart Attendant

Prairie Isle Golf Club
03.2025 - 11.2025

Team Member

Jamba Juice
09.2022 - 10.2023

Receptionist

Brorson & Assoc
06.2019 - 07.2020

High School Diploma -

Prairie Ridge Highschool
Sydney Salus