Sydney Jones
Chicago,IL
Summary
Motivated professional with strong leadership and training skills. Experienced in developing new talent and implementing best practices that drive operational excellence and customer service. Committed to fostering a culture of continuous improvement within teams.
Overview
2
2
years of professional experience
Work History
Cross Trainer
Shake Shack
Oak Lawn, IL
10.2023 - Current
- Trained new employees on food safety and operational procedures.
- Assisted in maintaining high standards of cleanliness and organization in dining and kitchen areas.
- Supported team during peak hours by efficiently managing customer orders and service flow.
- Implemented best practices for food preparation to enhance product quality and consistency.
- Collaborated with management to streamline processes, improving overall service efficiency.
- Resolved customer inquiries and concerns promptly, enhancing overall guest satisfaction.
- Provided feedback to team members on performance, fostering a culture of continuous improvement.
- Received two promotions in two years in recognition of my strong leadership skills.
Education
Associate of Arts - Business/Economics
City Colleges of Chicago
Chicago, IL05.2027
Skills
- Advanced coaching techniques
- High-intensity interval training
- Corrective exercise techniques
- Goal setting assistance
- Performance tracking
- Leadership skills
- Motivational
Timeline
Cross Trainer
Shake Shack
10.2023 - Current
Associate of Arts - Business/Economics
City Colleges of Chicago