Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sydney Fisher

New Berlin

Summary

Compassionate and reliable caregiver with extensive experience at Pathway Services Unlimited, excelling in vital signs monitoring and fostering patient well-being. Proven ability to enhance client satisfaction through effective communication and teamwork, while training new staff to ensure high-quality care. Committed to maintaining a supportive environment for patients and their families.

Overview

9
9
years of professional experience
1
1
Certification

Work History

DSP

Pathway Services Unlimited
09.2018 - 06.2025
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Passed medication to patients.
  • Transported patients to doctors appointments.
  • Help with training new staff.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Scheduled daily and weekly care hours for client caseload.
  • Maintained entire family's schedule and organized events.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

Technician

Prairie Eye Center
08.2024 - 04.2025
  • Educated patients on proper contact lens usage and care, reducing instances of related complications from improper handling practices.
  • Provided exceptional customer service by addressing any concerns or questions regarding eye care procedures or products.
  • Improved patient satisfaction by providing thorough eye examinations and detailed explanations of their visual health.
  • Streamlined clinic operations by managing patient appointments, records, and insurance verification processes.
  • Helped with glasses repair and the selling.
  • Provided information on different eye drops.
  • Helped collect data on patients and what they were there for.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.

Receptionist

Rammelkamp Bradney Law Firm
01.2023 - 07.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered multiple phone lines promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Helped attorneys with any jobs they needed done.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Maintained confidentiality of information regarding clients and company.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Assisted with planning office events and meetings for smooth execution.
  • Improved workflow by introducing more efficient document handling and organization practices.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.

Bartender

Mahan's Wildside
01.2018 - 01.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Activity Director

Prairie Village Nursing Home
08.2020 - 03.2022
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Developed strong relationships with residents and their families, fostering a supportive community environment.
  • Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
  • Boosted social interaction among residents through organizing regular events, outings, and group activities.
  • Developed and lead intergenerational activities to encourage mental agility of patients.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
  • Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.
  • Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
  • Performed assessments on activity programs to determine what specific activities were suitable.
  • Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
  • Hired activity aides to help with activities
  • Maintained running inventory of supplies and purchases to monitor budget expenditures.
  • Coordinated special events such as holiday celebrations or themed parties to enhance overall quality of life within the community setting.
  • Supervised Activities Assistant and conducted performance evaluations.

Cashier

Shopko
05.2016 - 02.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

Early Childhood Care And Education

Franklin High School
Franklin, IL
05-2019

Skills

  • Teamwork
  • Teamwork and collaboration
  • Fast learner
  • Problem-solving
  • Time management
  • Multitasking
  • Attention to detail
  • Problem-solving abilities
  • Clear communication
  • Reliability
  • Vital signs monitoring
  • CPR certification

Certification

CPR Certified

BASSAT

Food Handler's

Medication passer (had training at Pathway)

Notary of the public

Timeline

Technician

Prairie Eye Center
08.2024 - 04.2025

Receptionist

Rammelkamp Bradney Law Firm
01.2023 - 07.2023

Activity Director

Prairie Village Nursing Home
08.2020 - 03.2022

DSP

Pathway Services Unlimited
09.2018 - 06.2025

Bartender

Mahan's Wildside
01.2018 - 01.2023

Cashier

Shopko
05.2016 - 02.2018

Early Childhood Care And Education

Franklin High School

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Sydney Fisher