Susana Carrillo
Chicago
Summary
Dynamic Systems Technician with proven expertise at ATR in system installation and configuration. Skilled in data analysis and customer relationship management, I excel in identifying client needs and driving sales success. My collaborative approach and effective communication have consistently led to enhanced customer satisfaction and increased sales performance.
Overview
11
11
years of professional experience
Work History
Systems Technician
ATR
Mexico
03.2020 - 10.2023
- Installed, configured and maintained new computer systems for end users.
- Monitored system performance and generated reports accordingly.
Sales Agent
Chevrolet Motors
Mexico
02.2016 - 11.2019
- Negotiated contracts with customers to secure sales deals.
- Participated in trade shows and other events to promote our products and services.
- Analyzed data to identify trends in customer behavior and preferences.
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Collaborated with marketing teams to develop promotional materials that highlighted the features of our products.
Sales Consultant
Movistar
Mexico
05.2012 - 12.2015
- Provided detailed product information to customers, including features, prices, and availability.
- Analyzed customer needs and preferences to recommend appropriate products.
- Advised customers on best practices when using company products or services.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
Education
Técnico en Informática Administrativa -
CECYTEM
Mexico07-2010
Skills
- System installation
- System configuration
- Data analysis
- Customer relationship management
- Effective communication
- Team collaboration
- Problem solving
- Client analysis
- Sales training
Timeline
Systems Technician
ATR
03.2020 - 10.2023
Sales Agent
Chevrolet Motors
02.2016 - 11.2019
Sales Consultant
Movistar
05.2012 - 12.2015
Técnico en Informática Administrativa -
CECYTEM
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