Susan Spiropoulos
Cary
Summary
Dynamic and adaptable professional with extensive experience in healthcare environments, demonstrating a strong commitment to excellence and patient care. Recognized for a self-motivated work ethic, exceptional teamwork skills, and meticulous attention to detail. Proven ability to thrive in fast-paced settings while effectively managing multiple priorities. Capable of collaborating seamlessly within a team or independently driving initiatives forward.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pre-Admitting
Advocate Good Shepherd Hospital
07.2012 - Current
- Perform patient pre-operative interview in Epic to assess patient readiness for surgery and procedures for Interventional Radiology patients. This includes medical history review including patient's pre-existing conditions, allergies and medications.
- Order and interpret physician ordered tests or tests ordered by Pre-Admitting under Anesthesia guidelines. Examples include EKG's, bloodwork and Chest X-rays, urinalysis.
- Collaboratively work with physicians including primary care physicians, surgeons and anesthesiologists to ensure any abnormal testing is addressed and to obtain approval before proceeding with surgery.
- Obtain medical clearances and any specialty clearances such as cardiac, pulmonary, hematology, neurology clearances if necessary.
- Identify any potential risks for surgery or anesthesia such as difficult airways, bleeding disorders, identify history of any anesthesia complications.
- Verify the accuracy of the medical record and surgical consents.
- Educate patients on medication instructions, give pre-operative NPO instructions and document education.
- Work as chart nurse role ensuring the patients having surgeries following day have all proper medical clearances, all abnormal testing was addressed and chart complete for surgery.
- Currently working with Interventional Radiology/PAT team on moving Interventional Radiology team toward process of moving to an electronic record to align with best practices and patient safety.
- Pay attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Served as preceptor for new RN hires in Pre-Admitting for approximately 5-6 years.
- Charge RN role for approximately 4-5 years in Pre-Admitting.
Owner
Kidz On The Run, Inc.
05.2010 - 07.2012
- Provide personalized door to door transportation for children
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Interacted well with customers to build connections and nurture relationships.
Clinical Informatics Analyst
Advocate Good Shepherd Hospital
08.2008 - 04.2010
- Responsible for coordination and performance of analysis, design, development, testing, implementation and support of clinical information systems related to the Cerner Millennium electronic medical record.
- Utilize knowledge and skills of nursing practice to ensure that clinical information systems are consistent with professional standards of clinical practice and current regulations.
- Take ownership of clinical information systems in assigned care area.
- Communicate effectively with care units, hospital management/leadership, ancillary departments and Advocate health care corporate staff with system changes/upgrades by rounding units, distributing job aids, coordinating department meetings.
- Provide support, education materials, and training to end users. Physician Liaison for CPOE (Computerized Provider Order Entry) physician training and support. Assists end-users to identify and resolve problems.
- Follows-up with associates to ensure that problems have been resolved to their satisfaction.
- Performs basic troubleshooting for application and/or process related problems. Maintains electronic log of issues for tracking and monitoring.
- Data entry of weekly/monthly CPOE numbers into departmental CPOE dashboard.
- Resolves issues within stated guidelines. Escalates problems as necessary to Information Systems or Information Technology Center (ITC) and follows up until resolution.
- Provides first line response and support for clinical issues involving nursing, ancillary and physician documentation/CPOE during core hours for multiple clinical information systems.
- Supports two-way flow of communication between corporate and site informatics teams and clinicians/departments by way of user groups, electronic notifications, and direct unit support.
- Demonstrates good organizational skills and displays ability to prioritize multiple projects and objectives in a rapidly changing environment.
- Is flexible and able to work with associates of varying skill levels.
- Follows established procedure for tracking issues via department database.
- Leads monthly Clinical Informatics Representative meetings and monitors participant adherence to role responsibilities.
- Leads weekly CPOE telephone conference with CPOE/Clinical Informatics Physician Liaison.
- Leads monthly Physician Informatics Committee (PIC) meetings.
- Responsible for being on-call during system downtimes or upgrades with on-site support as required assisted by IT team.
- Provides updates on project activity to Director of Clinical Informatics and escalates issues as appropriate.
- Collaborated with interdisciplinary teams to implement electronic health record (EHR) enhancements.
- Analyzed clinical workflows to identify optimization opportunities and enhance patient care delivery.
Education
Bachelor of Science - Nursing
University of Illinois At Chicago
Chicago, IL01.2005
Associate Degree of Science - Nursing
Oakton Community College
Des Plaines, IL05.1998
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Flexible and adaptable
- Critical thinking
- Excellent communication
- Calm under pressure
- Dependable and responsible
Accomplishments
- ANCAP (Advocate Nurse Career Advancement Program) 2019 recipient & EXCEL (Excellence in Career Engagement & Learning) 2022 recipient. ANCAP & EXCEL (formerly named ANCAP) is a career development, incentive-based program to reward and recognize high-performing, experienced Advocate Nurses for meeting certain criteria in their professional practice. The program reflects the core values of the Advocate Nurse to serve and thrive. It highlights and provides recognition for activities in areas such as leadership, role development, clinical practice and clinical inquiry.
Certification
CPR Certified
Timeline
Pre-Admitting
Advocate Good Shepherd Hospital
07.2012 - Current
Owner
Kidz On The Run, Inc.
05.2010 - 07.2012
Clinical Informatics Analyst
Advocate Good Shepherd Hospital
08.2008 - 04.2010
Bachelor of Science - Nursing
University of Illinois At Chicago
Associate Degree of Science - Nursing
Oakton Community College