Summary
Overview
Work History
Education
Skills
Timeline
Generic

Susan Riccio

Melrose Park

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

3
3
years of professional experience

Work History

After School Care Assistant

Veterans Park District
08.2022 - Current
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Pool Manager

Veterans Park District
05.2021 - Current
  • Oversaw and managed lifeguard staff by monitoring attendance and performance.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Performed regular safety inspections of pools and equipment to reduce hazards.
  • Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
  • Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings.
  • Developed lifeguard deck rotational system to monitor pools.
  • Planned, coordinated and promoted aquatics programs to optimize water safety.
  • Trained and supervised staff to consistently meet performance goals and customer service standards.

Education

No Degree - Nursing

Triton College
River Grove, IL
08.2026

High School Diploma -

Trinity High School
River Forest, IL
08.2022

Skills

  • File Management
  • Administrative Support
  • Project Management
  • Relationship Building
  • Fast Learner
  • Project Support
  • Data Confidentiality
  • Verbal and Written Communication
  • Time Management
  • Team Collaboration

Timeline

After School Care Assistant

Veterans Park District
08.2022 - Current

Pool Manager

Veterans Park District
05.2021 - Current

No Degree - Nursing

Triton College

High School Diploma -

Trinity High School

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Susan Riccio