Susan Niswonger
Northbrook
Summary
Results driven business owner and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
Owner of Sue's Sweets
Self Employed
05.2022 - Current
- Bake, market and sell desserts at various farmers markets in the Green Lake, Wisconsin area
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
Library Assistant
Northbrook Junior High School
08.2016 - 06.2022
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Streamlined library operations by assisting in the accurate cataloging and organization of materials.
- Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
Special Education Aide
Northbrook Junior High School
08.2007 - 06.2016
- Improved student comprehension by employing various teaching methods and adapting to individual learning needs.
- Supported students during assessments, ensuring they had access to necessary accommodations as outlined in their IEPs.
- Offered student support through special accommodations, extra assistance, and assessments.
Education
Bachelor of Science - Secondary Education - English Major
Central Michigan University
Mount Pleasant, MISkills
- Business Management
- Marketing
- Verbal and written communication
- Customer Service
Timeline
Owner of Sue's Sweets
Self Employed
05.2022 - Current
Library Assistant
Northbrook Junior High School
08.2016 - 06.2022
Special Education Aide
Northbrook Junior High School
08.2007 - 06.2016
Bachelor of Science - Secondary Education - English Major
Central Michigan University
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