Susan Miley
Hillsboro,IL
Summary
Detail-oriented individual with exceptional communication and time management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
24
24
years of professional experience
Work History
Leasing Agent
Drayton Mills Lofts
10.2023 - 05.2024
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork within 3 business days.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns within 1 hour of receiving request.
- Participated in property inspections to prepare for move-ins and move-outs.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
Realtor
Realty One Freedom
11.2022 - 01.2024
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients which led to 100% client satisfaction.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs. Communication was daily through emails, texts, and calls.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Generated 30 leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
Educator
Livingston Parish Public Schools
08.2000 - 08.2022
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience at weekly grade level meetings.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
- Monitored student progress and adjusted instruction to meet individual needs which led to 100% proficient on standardized testing.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
- Enhanced student critical thinking skills through problem-based learning activities.
- Collaborated with colleagues to align curriculum and share best teaching practices, improving overall department effectiveness weekly.
Education
Bachelor of Arts - Education
Southeastern Louisiana University
Hammond, LA05-2000
Skills
- Tenant communication
- Property inspection
- Document preparation
- Attention to detail
- Move-in coordination
- Phone and email etiquette
- Time management
Timeline
Leasing Agent
Drayton Mills Lofts
10.2023 - 05.2024
Realtor
Realty One Freedom
11.2022 - 01.2024
Educator
Livingston Parish Public Schools
08.2000 - 08.2022
Bachelor of Arts - Education
Southeastern Louisiana University
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