Overview
Work History
Timeline
Generic

Susan Litwiler

Ottawa

Overview

2026
2026
years of professional experience

Work History

Gaming Bartender

Ottawa Slots

Cooking, cleaning, ensuring a hygienic environment

Gaming Bartender

Slot City
07.2024 - Current

Cleaning, customer interaction, ensuring a hygienic environment

Store Manager

Starbucks/ Peru
12.2010 - 09.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Store Manager

Hardee’s of Muscatine
06.2008 - 12.2010
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Store Manager

Hardees of Aledo
08.1987 - 06.2008
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.

Timeline

Gaming Bartender

Slot City
07.2024 - Current

Store Manager

Starbucks/ Peru
12.2010 - 09.2019

Store Manager

Hardee’s of Muscatine
06.2008 - 12.2010

Store Manager

Hardees of Aledo
08.1987 - 06.2008

Gaming Bartender

Ottawa Slots
Susan Litwiler