Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Susan Hronik

ROCKFORD

Summary

Communications Director with over 10 years of experience in creative feature writing, internal and external communications, and customer relationship management.

Experience and focus areas include creating and implementing social media campaigns, project management, marketing, and website maintenance.
Along with successful liaison community and vendor collaborative projects.

Overview

30
30
years of professional experience

Work History

Communications Director

American Road Magazine
Mt. Clemens, Michigan
11.2015 - 12.2025
  • Created and maintained initiatives to improve brand visibility and increase audience engagement across all social media platforms.
  • Executed web content strategies aligned with the magazine's goals and target tourism demographics.
  • Worked with advertisers, ensuring high-quality content across print and digital platforms.
  • Optimized email marketing campaigns for improved click-throughs to advertiser websites and tourism promotions.
  • Worked as a team member to create website content to improve user experience and increase web traffic.
  • Built and maintained relationships with the magazine's key advertisers.
  • Launched successful digital marketing campaigns that achieved goals for increased traffic to the American Road magazine website.
  • Optimized email campaigns to increase open and click-through rates for advertisers and sponsors.
  • Maintained long-term advertiseraccounts by recommending strategies to promote brand effectiveness and advertisebenefits.
  • Wrote and distributed press releases to promote the magazine's latest edition.
  • Optimized email campaigns to increase open and click-through rates for advertisers.
  • Researched, developed, and authored published articles for the magazine.

Illinois Lincoln Highway Program Director

Northern Illinois Tourism, Chicago and Beyond Reginal Office
Rockford, IL
10.2007 - 06.2015
  • Promoted National Scenic Byway as a tourist destination in northern Illinois.
  • Produced large-scale, award-winning interpretive projects, public artwork, and annual visitor guide.
  • Served as media contact for interviews and prepared all media releases.
  • Managed print and digital advertising.
  • Team participant for website development.
  • Developed and maintained community partnerships.
  • Team member and head writer for the creation and installation of the award-winning statewide Illinois Lincoln Highway Coalition mural project for 36 unique murals.
  • Head writer and team member for the award-winning Illinois Lincoln Highway Coalition 16 Gazebo project.
  • Team member and head writer for the Illinois Lincoln Highway Coalition's free-standing museum exhibits.
  • Facilitated board meetings, presentations, and special events.
  • Team member for the creation and installation of the Route 66 and Illinois Lincoln Highway Coalition Bike Rack project.

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Rockford Christian Elementary Office Administrator

Rockford Christian Schools
Rockford, IL
08.1995 - 10.2007
  • Full-time assistant to elementary campus principals and served as the direct office contact for parent and customer service.
  • Managed scheduling of building usage, events, and appointments for staff and administration.
  • Maintained daily attendance records and the school lunch program.
  • Assisted in preparing reports, presentations, and correspondence for faculty and administration meetings.
  • Oversaw inventory of office and classroom supplies.
  • Coordinated daily administrative operations to enhance office efficiency.
  • Assisted the school nurse with distributing students' daily medications.
  • Secured volunteers for special school events.

Education

Associate of Arts - Human Services

Rock Valley College
Rockford, IL

Skills

  • Social media strategy
  • Internal and external communications
  • Press releases
  • Content development
  • Website maintenance
  • Professional correspondence writing
  • Web development
  • Project management
  • Campaign coordination
  • Creative development and writing
  • Verbal and written communication
  • Customer relationship management

Accomplishments

Award-winning 35-Public-art Mural Project
Administered each stage of the large-scale mural production timeline, researched historic stories and images, served as the copywriter for mural text, and served as the liaison between mural communities and the designer/painter. Served as the media contact and prepared media releases for each mural installation.

Award-winning Illinois Lincoln Highway 16 Gazebo Project

Researched historic stories and images as subjects for 33 unique museum panels. Produced the detailed panels and served as the copywriter for panel text. The panels were then installed in the 16 Illinois Lincoln Highway gazebos. Served as the media contact and prepared media releases for each Gazebo unveiling.

Illinois Lincoln Highway Interpretive Exhibits

Two large-scale museum exhibits were produced to be mobile and are loaned for display.
Worked directly with the fabricator and graphic designer to create each exhibit. Researched historic stories and images, and did all copywriting. Served as media contact, prepared media releases, and arranged loan destinations.
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Timeline

Communications Director

American Road Magazine
11.2015 - 12.2025

Illinois Lincoln Highway Program Director

Northern Illinois Tourism, Chicago and Beyond Reginal Office
10.2007 - 06.2015

Rockford Christian Elementary Office Administrator

Rockford Christian Schools
08.1995 - 10.2007

Associate of Arts - Human Services

Rock Valley College
Susan Hronik