Susan Ely

Administrative Assistant

John A. Logan College

08.2010 - Current

Created a clean and welcoming office environment, fostering positive impressions among students and visitors alike.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Delivered excellent service through prompt responses to student inquiries, addressing concerns effectively, and building strong relationships.
Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Ensured accurate record-keeping with diligent data entry and database management for vital student information.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Created and maintained databases to track and record student data.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Optimized calendar management for executives and advisors by scheduling appointments strategically while considering priorities and minimizing conflicts.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Volunteered to help with special projects of varying degrees of complexity.