Dynamic licensed cosmetologist with a proven track record at Great Clips Salon, excelling in personalized haircuts and exceptional customer service. Skilled in scheduling appointments and fostering strong client relationships, I leverage active listening and attention to detail to enhance client satisfaction and retention. Committed to maintaining a hygienic environment and staying updated on industry trends.
Skilled in professional phone communication with the ability to actively listen, build rapport, and persuasively present products and services. Experienced in handling objections, negotiating, and closing sales while consistently meeting or exceeding performance targets. Proficient in data entry, and call tracking to ensure accurate records and efficient follow-up. Adept at upselling, cross-selling, and generating qualified leads while maintaining a customer-focused approach. Highly resilient and goal-driven with strong time management, problem-solving, and adaptability skills.