Summary
Work History
Education
Skills
References
Timeline
Generic

Summer Cassidy

McHenry,IL

Summary

Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.

Work History

In-Home Nanny

Alison And Kerry Cassidy-Norton
06.2022 - 08.2022
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
  • Maintained open communication with parents to discuss progress, challenges, and goals for the children.
  • Managed schedules efficiently, coordinating extracurricular activities and transportation needs for the children.
  • Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
  • Prepared and accompanied children on outings, supervising playtime and other activities for safety purposes.
  • Implemented daily routine to maintain structure and stability

Server/Bartender

Logans Roadhouse Grill
09.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

The Cottage Pub
05.2021 - Current
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Seasonal Delivery Driver Helper

United Parcel Service, UPS
12.2020 - 01.2023
  • Contributed to a safe working environment by adhering to safety protocols during loading, unloading, and transporting of packages.
  • Maximized delivery accuracy by double-checking addresses on packages against the manifest before loading onto the truck.
  • Supported a positive work atmosphere among colleagues by maintaining open communication channels with other team members and management.
  • Maintained vehicle cleanliness and organization throughout the day for optimal working conditions during each delivery stop.

Education

Bachelor of Arts - Psychology

Illinois State University
Normal, IL
12.2024

Skills

  • Child Supervision
  • Behavior management techniques
  • Child psychology knowledge
  • Active listener
  • Friendly
  • Emotionally supportive
  • Toddler care experience
  • Patience and understanding
  • Professionalism
  • Adaptable

References

Personal References:

Michelle Schwartz (Family Friend)

(815)-814-4949

Tina Magneson (Past Neighbor/Family Friend)

(630)-400-7709

Trisha Howard (Past Neighbor/Family Friend)

(847)-309-1450

Professional References:

Melinda Walker (Manager: The Cottage)

(707)-616-1720

Cottagemelinda@gmail.com

Brennen Marker (Manager: Logan's Roadhouse)

(815)-414-3495

Brennenmarker@yahoo.com

Trent Timmes (Manager: Logan's Roadhouse)

(309)-339-5491

Trent_timmes777@msn.com

Kaitlynn Stigall (the Center for Youth and Family Solutions Caseworker and Supervisor for Foster Care Cases; Family Treatment Court Coordinator for McLean County)

(217)-841-2375

Kaitlynn.stigall@yahoo.com

Brian Crosby (Manager: United Parcel Service)

(847)-418-0459

Bcrosby@ups.com

Timeline

Server/Bartender

Logans Roadhouse Grill
09.2022 - Current

In-Home Nanny

Alison And Kerry Cassidy-Norton
06.2022 - 08.2022

Server

The Cottage Pub
05.2021 - Current

Seasonal Delivery Driver Helper

United Parcel Service, UPS
12.2020 - 01.2023

Bachelor of Arts - Psychology

Illinois State University

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Summer Cassidy