Sujit Kumar
Chicago
Summary
A result driven professional with 15+ years in the areas of Business Process Management & Middleware application development. Strong experience in Analysis, Design, Process discovery, Process Modelling, Process Optimization, Consulting and Middleware System design & development using IBM Business Automation Workflow (BAW) 20.x/19.x/IBM Business Process Manager (BPM) 8x/7x, WebSphere Integration Developer 6x/7x, /IBM Integration Developer 8 Highly experienced on Solution Design & Implementation, Enterprise Integration, Requirements Gathering & Analysis. Worked as Business Process Expert for various engagements in Banking and Automotive domain Instrumental in defining and designing best practices for Business Process Management & Enterprise Application Integration solutions using IBM BPM Standard and Advance versions Strong experience in Enterprise Application Integration including Messaging, Web Services, Synchronous, Asynchronous implementation and using various Technology, Protocol & Application Adapters Excellent understanding of Agile Scrum/Kanban methodology & Iterative Development
Overview
1
1
Certification
23
23
years of professional experience
Work History
Senior Manager
Capgemini USA, Canada & India
12.2014 - Current
Business Process Architect
Discover Financial Services/Capgemini America Inc
Riverwoods
03.2026 - 07.2026
- The Transaction Risk team is mainly responsible for reviewing cases generated within Payme Risk Case Management System (PRCMS). Their role involves identifying possible violations of Operating Regulations by network participants operating on the Discover and Diners Club networks.
- Work with various stockholders to understand & analyse AS-IS process & proposed optimal TO-BE Process
- Business Process discovery, architecting processes and Process modeling using BPMN
- Lead production issue calls, facilitating support to resolve the issue at-earlier, managing client communications and suggesting further improvements for mitigating issues based on the lesion learned.
- Followed Agile Scrum/Kanban/Iterative development methodologies
Scrum Master
Wells Fargo Bank
06.2025 - 12.2025
- Lead 2 teams ensuring alignment with Agile practices, business goals and regulatory requirements.
- Define program roadmaps, milestones, and KPIs, tracking progress to optimize efficiencies.
- Partner with business leaders, product teams, engineering, and compliance.
- Conduct regular reviews, stakeholder updates, and executive reporting to drive strategic decision-making.
- Facilitating Scrum Events, Quarterly Planning, Removing Impediments, Coaching the Team, Tracking Progress and communication to Stakeholder & Management
Camunda Architect
Insurance Auto Auctions/Capgemini America Inc
Chicago
01.2025 - 02.2025
BPM Solution Architect, Senior IBM BAW/BPM Developer, Senior Integration Developer
Discover Financial Services, USA
01.2016 - 12.2024
- Implemented and enhanced Deposit customer acquisition system leveraging BM Business Automation Workflow capabilities to streamline the customer acquisition process, decrease turnaround time, improve customer communications, decrease risk and to improve the overall customer experiences.
- Deposits Customer Acquisition Processes/Services Implementation using IBM BAW/BPM.
- Provided solutions and implemented requirements to enhance Anti-Fraud mechanism to mitigate Fraudulent customer onboarding.
- Integration with various Enterprise Systems as well as 3rd party vendors for performing 'Know Your Customer' e.g Enterprise Decisioning Platform, ChexSystems, LexisNexis, Experian L1 & L3, Neustar etc.
- Design and development of Customer Relationship Management process.
- Various outbound REST and SOAP Service Integration.
- JWT Security implantation for Enterprise Application Integration.
Business Process Architect & Consultant
Discover Financial Services, USA
07.2015 - 12.2015
- This pilot project was selected to prove IBM Business Process Manager capabilities for process discovery, process modelling, Business Process implementation and to integrate with several Discover’s enterprise systems including Discover’s core banking platform ‘Finacle’.
- Analysis of AS-IS & To-be Business Processes.
- Various SOAP and REST based Service Integration.
- Demonstrated IBM BPM provided REST and Web Service API capabilities to Discover Financial by developing Java client application to communicate with IBM BPM using IBM BPM REST Gateway.
- It helped DFS to take decision for other process implementation and proved as ready-made framework for implementing headless BPM for different other projects.
- Security implantation for Enterprise Application Integration.
Business Process Architect & Consultant
Pulse Network, USA
12.2014 - 06.2015
- Provided Solution Architecture for Gen PPW (Gen Paperwork) project which was a manual intensive process. This process involved extensive human decision-making during request creation and data validation. The documents were shared using emails and fax among different team members involved in the process. The process managers lack visibility into the key process performance indicators thereby affecting the overall performance of the process.
- Analysis of AS-IS & To-be Business Processes.
- Participated in the design of application database, external system database for User assignment requirement.
- Regularly arranged meeting with the business and handled multiple playbacks of the application.
- Was responsible for knowledge transfer to the development team.
EAI Lead Developer & Integration Architect
Syntel USA, India & Germany
07.2007 - 11.2014
Team Lead
Planman Technologies Ltd.
12.2004 - 07.2007
Programmer
Techbooks International
02.2003 - 12.2004
Education
Bachelors of Science -
Indira Gandhi National Open University
Skills
- BPM/EAI Solution Architect
- Software Development
- Agile Scrum
- Kanban
- Cross-Geography Delivery
- BPM Transformation Consultant
- Agile Transformation
- IBM BPM Standard(BPMN)
- IBM BPM Advance(BPEL)
- REST API
- S/W Design Patterns
- Protegrity Cloak Implementation
- JWT Security Implementation
- TDD
- BDD
- BPMN
- BPEL
- DMN
- Camunda 8
- IBM BPM Technology
- Protocol/Application Adapters
- IBM BPM Connectors
- PM Tools
- JIRA
- Rally
- ServiceNow
- AppDynamics
- Datadog
- Microservices
- Spring Boot
- Java
Certification
- Certified SAFe 6 Scrum Master
- Continuous Delivery & DevOps – Online certification from coursera.org
- IBM Certified BPM Application Developer - Business Process Manager Express or Standard Edition V8.5.5
- IBM Certified BPM Application Developer - Business Process Manager Advanced V8.0
- Diploma in SW Technologies from CMC Ltd - New Delhi, India
- Advance Course in XML & .NET Technologies from NIIT Ltd. - New Delhi, India
Key Accomplishments
- Served as IBM BAW Value Stream Architect/Senior BPM Developer/Senior Integration Developer to bring transformation in business processes in the Banking – Customer Acquisition domain for Discover Financial Services, USA
- Worked as Value Stream Architect to confirm successful delivery of large-scale programs, including recent Checking Product launch at Discover Financial Services, USA
- Led the IBM BPM Technology in Deposits area for Discover Financial Services, USA
- Worked as Business Process Expert for various engagements in Banking and Automotive domains
- Implemented Business Processes solution using IBM WebSphere Integration Developer 6x at Daimler AG, Germany for onboarding Mercedes Cars, Bus & Trucks suppliers globally
- Architected & Implemented multiple Product Life Cycle Management/SAP system Integration using IBM BPM 7.5(IID) for Thomas Built Bus, USA
Training
- Test Driven Development/Behaviour Driven Development
- BPMN and Process Modelling Techniques
- Lombardi Teamworks Process Modelling
- Lombardi Teamworks Process Administration
- IBM BPM Process Modelling and Administration
Tools And Technology
- IBM BPM Standard(BPMN) and Advance(BPEL)
- REST API
- S/W Design Patterns
- Protegrity Cloak Implementation
- JWT Security Implementation
- TDD/BDD
- BPMN
- BPEL
- DMN
- Camunda 8
- IBM BPM Technology /Protocol/Application Adapters
- IBM BPM Connectors
- PM Tools: JIRA, Rally, ServiceNow
- AppDynamics
- Datadog
- Microservices
- Spring Boot
- Java
Timeline
Business Process Architect
Discover Financial Services/Capgemini America Inc
03.2026 - 07.2026
Scrum Master
Wells Fargo Bank
06.2025 - 12.2025
Camunda Architect
Insurance Auto Auctions/Capgemini America Inc
01.2025 - 02.2025
BPM Solution Architect, Senior IBM BAW/BPM Developer, Senior Integration Developer
Discover Financial Services, USA
01.2016 - 12.2024
Business Process Architect & Consultant
Discover Financial Services, USA
07.2015 - 12.2015
Senior Manager
Capgemini USA, Canada & India
12.2014 - Current
Business Process Architect & Consultant
Pulse Network, USA
12.2014 - 06.2015
EAI Lead Developer & Integration Architect
Syntel USA, India & Germany
07.2007 - 11.2014
Team Lead
Planman Technologies Ltd.
12.2004 - 07.2007
Programmer
Techbooks International
02.2003 - 12.2004
Bachelors of Science -
Indira Gandhi National Open University