Summary
Overview
Work History
Education
Skills
Languages
Certification
Websites
Timeline
Generic

Suha Husain

Lincolnwood

Summary

Results-driven individual with a background in customer service and pharmacy. Known for efficient problem resolution and diligent attention to detail, ready to enhance customer satisfaction and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Customer Service Represenative
Wilmette
12.2023 - Current
  • Assisted customers with inquiries and provided product information effectively.
  • Resolved customer complaints promptly and efficiently.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Processed orders and managed returns accurately and efficiently.
  • Managed time effectively while multitasking between multiple customers.

Pharmacy Technician

Pharmacy Tech
Wilmette
01.2023 - 06.2023
  • Assisted pharmacists in preparing and dispensing medications to patients.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Teamed with peers, technicians, and pharmacists to prioritize and complete orders.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Ordered, labeled, and counted stock of medications, and entered inventory data into the computer.
  • Processed prescription orders and verified information for accuracy and completeness.
  • Organized work areas so that everything was easily accessible when needed.

Education

Associate of Arts - Biology

Oakton Community College
Des Plaines, IL
04-2025

High School Diploma -

Niles West High School
Skokie, IL
03-2023

Bachelor of Science - Neuroscience

Loyola University of Chicago
Chicago, IL

Skills

  • Customer service
  • Problem resolution
  • Attention to detail
  • Time management
  • Team collaboration
  • Data entry
  • Stock management
  • Effective communication

Languages

Urdu
Native/ Bilingual
Spanish
Elementary

Certification

foundations of project management. https://coursera.org/share/8fcbbc5a31111f46e7e909ff68d1a23e

Timeline

Customer Service Representative

Customer Service Represenative
12.2023 - Current

Pharmacy Technician

Pharmacy Tech
01.2023 - 06.2023

Associate of Arts - Biology

Oakton Community College

High School Diploma -

Niles West High School

Bachelor of Science - Neuroscience

Loyola University of Chicago
Suha Husain