Judene Burkhardt
Huntley
Summary
Experienced with quality control processes, ensuring adherence to stringent standards. Utilizes analytical skills to identify issues and implement effective solutions. Knowledge of industry regulations and best practices ensures consistent product excellence.
Overview
12
12
years of professional experience
Work History
Quality Assurance Associate
Independence Health & Therapy
Woodstock, IL
11.2015 - 02.2026
- Compiling, Processing and Reviewing the clinical record system to ensure its quality, accuracy, accessibility, and security in both paper and electronic formats.
- Data entry client information into EMR Record System
- Sending out all medical records per client requests
- Uploading files into EMR System
- Scheduling appointments
- Running daily reports
- Sending out client paperwork to new clients.
- Keeping up the filing system organized
- Assisting other depts as necessary
Cashier/Customer Service
Walmart
Huntley, IL
09.2013 - 10.2015
- Responsible for answering customers’ questions and providing information on procedures
- Identifying prices of goods, services, tabulating bills using cash register and scanners
- Greeting customers
- Resolving customer complaints - “think on your feet mentally”
- Receiving payments by cash, check, credit cards, gift cards
Education
Bachelor of Science -
Everest College
Medical Administrative Assistant Diploma - undefined
Burr Ridge, ILB.A. - Communications, Psychology Minor
University of Wisconsin
Stevens Point, WISkills
- Generating detailed reports
- Proficient in EMR data management
- Fundamental Excel skills
- Outlook
- Microsoft Word
- Typing – 50 - wpm
Timeline
Quality Assurance Associate
Independence Health & Therapy
11.2015 - 02.2026
Cashier/Customer Service
Walmart
09.2013 - 10.2015
Medical Administrative Assistant Diploma - undefined
B.A. - Communications, Psychology Minor
University of Wisconsin
Bachelor of Science -
Everest College