Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Paz

Kevin Paz

Itasca,IL

Summary

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

16
16
years of professional experience

Work History

Operations Manager/Sales Manager

Foster-Steven
09.2019 - 07.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Pulled, verified, and packaged items for shipment.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.'

Assistant Manager

GranQuartz
08.2023 - 09.2024
  • Part time Contract Employment
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • I help the office manager run the Store Front of the company and oversee the warehouse.
  • Working a lot with excel making reports for company and procedures.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Increased sales through effective merchandising strategies and targeted promotions.

Warehouse Manager

Howe Corporation
01.2016 - 08.2019
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.
  • I started as the shipping coordinator.
  • Doing assembly work of products and shipping them via LTL/parcels.
  • Negotiating with carriers to get the best possible rate.

Structured System Cabling Technician

Sound Specialist Entertainment
02.2014 - 01.2016

Started as a delivery driver for job sites. Moved to Technician and did Pre-Wire on homes. Services calls as well.

  • Maximized workplace efficiency by keeping tools, equipment, and materials organized and readily accessible during each project phase.
  • Built trust among clients with a track record of consistently delivering high-quality cabling installations that adhered to industry standards.
  • Improved network performance by installing and maintaining structured cabling systems for various clients.
  • Enhanced customer satisfaction by troubleshooting and resolving complex cabling issues promptly.
  • Installed and terminated structured cabling systems in compliance with industry standards.
  • Conducted routine testing and troubleshooting of network cabling to ensure optimal performance.

Shipping/Warehouse Receiving Clerk

Travel Caddy
01.2010 - 01.2014
  • I started as general Labor in travel and worked my way to shipping and receiving and doing returns for the company.
  • I shipped online orders and received any incoming shipments.
  • I also helped in the office to do some data entry for the company while I was still doing shipping..
  • Reduced errors in order processing by carefully inspecting received goods for damages or discrepancies and reporting any issues promptly.
  • Processed incoming shipments, verifying quantities and condition of goods against purchase orders.
  • Coordinated outbound shipping schedules, ensuring timely delivery of products to clients.
  • Utilized inventory management systems to track stock levels and maintain accurate records.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Ensured compliance with shipping regulations, preparing accurate documentation for international shipments.

Education

Diploma - Electronics Systems Tech

Lincoln Technical Institute
Melrose Park, IL
12-2012

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Employee relations and conflict resolution
  • Staff training
  • Management
  • Negotiation
  • Sales background
  • Fluent In Spanish
  • Microsoft Excel
  • Invoicing
  • Plant operations
  • Reliability
  • Loading and unloading
  • Forklift operations

Timeline

Assistant Manager

GranQuartz
08.2023 - 09.2024

Operations Manager/Sales Manager

Foster-Steven
09.2019 - 07.2025

Warehouse Manager

Howe Corporation
01.2016 - 08.2019

Structured System Cabling Technician

Sound Specialist Entertainment
02.2014 - 01.2016

Shipping/Warehouse Receiving Clerk

Travel Caddy
01.2010 - 01.2014

Diploma - Electronics Systems Tech

Lincoln Technical Institute
Kevin Paz