Summary
Overview
Work History
Education
Skills
Timeline
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Stormie Ashley

Dolton

Summary

Dynamic Medicare Insurance Agent with a proven track record at E-Telequote- GoHealth, excelling in policy analysis and client relationship management. Recognized for enhancing client satisfaction and boosting company reputation through effective communication and educational outreach. A goal-oriented professional committed to delivering exceptional service and achieving sales targets.

Overview

29
29
years of professional experience

Work History

Medicare Insurance Agent

E-Telequote- GoHealth
12.2020 - Current
  • Conducted thorough needs assessments for each client, identifying suitable plan options based on individual requirements and financial capabilities.
  • Educated potential customers through community outreach events, increasing awareness of available Medicare insurance options.
  • Boosted company reputation through consistent delivery of reliable, trustworthy advice to clients navigating the Medicare insurance market.
  • Enhanced client satisfaction by providing knowledgeable guidance on Medicare plan options and enrollment procedures.
  • Increased overall efficiency by implementing time-saving strategies for managing daily tasks and client followups.
  • Provided exceptional customer service by promptly addressing questions or concerns during the entire enrollment process.
  • Collaborated with team members to share best practices and strategies for overcoming challenges in the ever-changing insurance landscape.

Insurance Agent

Aflac
03.2013 - 02.2019
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Worked closely with other team members to optimize sales strategies and achieve regional goals.
  • Mentored junior agents, sharing industry insights and best practices for success in the field.
  • Achieved top salesperson status by consistently exceeding sales targets through effective client relationship management.

Job

Centers For New Horizons
04.1996 - 08.2001
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.

Education

Bachelor of Arts - Communications

Columbia College, Chicago
Chicago, IL
06-1994

Skills

  • Goal oriented
  • Product presentation
  • Policy analysis
  • Cold calling
  • Medicare
  • Enrollment processing
  • Lead conversion
  • Strong presentation skills
  • Teamwork
  • Effective communication skills
  • Self motivation
  • Interpersonal communication

Timeline

Medicare Insurance Agent

E-Telequote- GoHealth
12.2020 - Current

Insurance Agent

Aflac
03.2013 - 02.2019

Job

Centers For New Horizons
04.1996 - 08.2001

Bachelor of Arts - Communications

Columbia College, Chicago

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Stormie Ashley