Jakarlynn A. Jenkins

• Processed prescription orders, insurance claims, and patient information while maintaining confidentiality.
• Applied critical thinking skills to identify and resolve prescription, insurance, and inventory issues.
• Ensured accuracy of patient records and pharmacy documentation to support compliance and patient care.
• Delivered exceptional customer service by addressing patient inquiries and resolving concerns effectively.
• Handled cash, credit card, and electronic transactions with accuracy and accountability.
• Assisted with inventory management, medication stocking, and expiration-date monitoring.
• Coordinated with healthcare professionals and pharmacy staff to facilitate efficient daily operations.

• Processed transactions accurately using point-of-sale systems.
• Assisted customers in selecting energy plans and resolving inquiries effectively.
• Educated customers on energy efficiency programs and available services.
• Handled customer complaints with professionalism, ensuring satisfaction.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Provided training support to new associates in operational procedures.
• Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.

Responsible for maintenance a professional attitude at all times

• Processed transactions efficiently using point-of-sale systems.
• Maintained cash register accuracy and balanced drawers at shift end.
• Provided excellent customer service, addressing inquiries and resolving issues.
• Assisted in merchandising displays to enhance store presentation.
• Collaborated with team members to improve checkout efficiency during peak hours.
• Educated customers on promotions and loyalty programs effectively.