Steven White
Carbondale
Summary
Skilled Delivery Driver with a track record of enhancing customer satisfaction through exceptional service at Dominos Pizza Inc. Leveraged GPS technology and local traffic knowledge to ensure timely deliveries, demonstrating a strong blend of navigational proficiency (hard skill) and a positive attitude (soft skill). Maintained professionalism and safety, significantly improving delivery efficiency and client relations.
Overview
14
14
years of professional experience
Work History
Delivery Driver
Martells Pizza
08.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Delivery Driver
Wiffle Boys Pizza
01.2011 - 03.2015
Delivery Driver
Primos Pizza
11.2022 - 06.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
Delivery Driver
Coca-Cola
06.2022 - 11.2022
Delivery Driver
Dominos Pizza Inc.
07.2017 - 04.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Delivery Driver
Flowers Bakery
03.2015 - 06.2017
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
Education
None - Marketing
Southern Illinois University, Carbondale
Carbondale, IL05.2014
Skills
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Positive attitude
Timeline
Delivery Driver
Martells Pizza
08.2024 - Current
Delivery Driver
Primos Pizza
11.2022 - 06.2024
Delivery Driver
Coca-Cola
06.2022 - 11.2022
Delivery Driver
Dominos Pizza Inc.
07.2017 - 04.2022
Delivery Driver
Flowers Bakery
03.2015 - 06.2017
Delivery Driver
Wiffle Boys Pizza
01.2011 - 03.2015
None - Marketing
Southern Illinois University, Carbondale
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