Steven Petrovic
O'Fallon
Summary
Career Server with high volume restaurant experience as well as leadership experience. My brand is hard work, personable charm and determination.
'Loyalty is a two-way street, if I'm asking for it from you, you're getting it from me.'
Overview
14
14
years of professional experience
Work History
Server
Carmine's Steak House
01.2025 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Knowledge of fine-dining procedures.
- Wine service including; presentation, recommendations and keeping glasses full during the guest's stay.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server
Katie's Pizza and Pasta Osteria
06.2024 - 12.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Server
Pastaria
05.2023 - 01.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales significantly by upselling higher-end products to customers.
Restaurant Manager
Old Spaghetti Factory
06.2022 - 05.2023
- Correctly calculated inventory and ordered appropriate supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Server
Old Spaghetti Factory
02.2022 - 06.2022
Server
Olive Garen
01.2019 - 02.2022
Dishwasher/Busser/Host/Server
Denny's
05.2012 - 01.2019
- Followed supervisor instructions to complete tasks on time.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
Server
54th Street Bar & Grill
09.2015 - 04.2017
Education
Associate of Arts - Education
Southwestern Illinois College
Belleville, IL05-2016
Skills
- Hostess support
- Team member support
- Liquor, wine, and food service
- Task prioritization
- Upselling techniques
- Professional appearance
- Banquet coordination
- Multitasking and organization
- Daily specials memorization
Timeline
Server
Carmine's Steak House
01.2025 - Current
Server
Katie's Pizza and Pasta Osteria
06.2024 - 12.2024
Server
Pastaria
05.2023 - 01.2024
Restaurant Manager
Old Spaghetti Factory
06.2022 - 05.2023
Server
Old Spaghetti Factory
02.2022 - 06.2022
Server
Olive Garen
01.2019 - 02.2022
Server
54th Street Bar & Grill
09.2015 - 04.2017
Dishwasher/Busser/Host/Server
Denny's
05.2012 - 01.2019
Associate of Arts - Education
Southwestern Illinois College