Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Steven Penland

Granite City

Summary

Experienced professional with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Union Painter

O'Neill Painting II
05.2022 - Current
  • Participated in ongoing training sessions to stay current with industry advancements and safety regulations.
  • Prevented costly rework by closely adhering to blueprints, specifications, and client requests while executing painting jobs.
  • Achieved superior surface finishes through expert masking techniques that protected adjacent areas from overspray or damage during the painting process.
  • Skillfully operated aerial lifts, scaffolding systems, and other specialized equipment necessary for completing challenging tasks safely.
  • Interacted with clients to report progress and verify timetable for completed work.

Service Technician

Woods Basement Systems
03.2020 - 05.2022
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Operated hand tools and power equipment according to company safety procedures.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
  • Developed and presented educational pitches detailing practical and financial product benefits.

General Manager

Jimmy John's Gourmet Sandwiches
05.2010 - 03.2020
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Set clear expectations and created positive working environment for employees.

Education

Union Journeyman - Union Apprentice Program

SWIC
Granite City, IL

GED -

SWIC
Granite City, IL
03-2022

Skills

  • Leadership and team building
  • Operations management
  • Inventory control
  • Staff management
  • Customer retention
  • Project management
  • Facility management
  • Preventive Maintenance
  • Customer service
  • Hazardous materials handling
  • Commercial and residential painting
  • System installation
  • Repair techniques

Affiliations

  • International Union of Painters and Allied Trades

Certification

  • OSHA 30 Certification - June 2025

Timeline

Union Painter

O'Neill Painting II
05.2022 - Current

Service Technician

Woods Basement Systems
03.2020 - 05.2022

General Manager

Jimmy John's Gourmet Sandwiches
05.2010 - 03.2020

Union Journeyman - Union Apprentice Program

SWIC

GED -

SWIC

Similar Profiles

CREATE PROFILE
Steven Penland